Iron Geezer

Q: Sierra Mail hangs up

I loaded the Sierra operating system and the problem I have is that on starting mail I get the mail upgrade screen and it just hangs and does not open a mail window.  However I have another user set up on my machine and that account had no problem with the mail upgrade and opening mail and loading old and new emails.  This second account had a lot less old mail.  I suspect my mail data in my mail account has become corrupted.  It is not clear to me how I can reload mail data from time machine other than returning the entire system back to before the new OS was loaded.  An suggestions?

iMac, Other OS

Posted on Sep 30, 2016 5:08 AM

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Q: Sierra Mail hangs up

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  • by dianeoforegon,

    dianeoforegon dianeoforegon Oct 17, 2016 5:15 PM in response to BrenHW
    Level 5 (5,758 points)
    Mac OS X
    Oct 17, 2016 5:15 PM in response to BrenHW

    Take it one step at a time. Start by making a clone backup. Do you have an external drive that can be used to create your clone?

     

    If no, then you need to....

     

    1) purchase an external drive.

    or

    2) if you have enough free space you can partition your internal drive. How much free space on your drive and how much space has been used. Use Disk Utility in Applications/Utilities to find this info.

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