Iphone7 and Verizon LTE Issues

Network settings DON'T solve the issue - either does replacing the phone or the Verizon sim card.

A temporary fix is going to Settings/Cellular/Cellular Data Options/Enable LTE and change the setting to Data Only. Supposedly Apple and Verizon are working on a permanent fix.

Hi

Apple has today released iOS 10.0.3.

This fixes bugs including an issue where users may lose cellular data connectivity:

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Yes, I've recently seen this happen as well, as my 128 GB iPhone 7 just arrived. I just reset my network settings on the phone and that may have helped (seeing more bars at home now). Need to try it out for another day or so. Also, this seems to be a more widespread issue and Apple and Verizon are aware (http://appleinsider.com/articles/16/09/29/iphone-7-owners-complain-about-issues- with-bmw-bluetooth-support-verizon-lte-c…). If the network settings reset doesn't work, I'll be calling Verizon to make sure they have something within two weeks as I'm paying for LTE service (not 3G). Thanks.

Yes I confirmed that today. Stays in LTE if Voice over

LTE is disabled. And good to know about 10.1 (I know shh). Hopefully

they release it soon! Thanks again.

I Am having this same issue. Called Verizon and Apple. It is frustrating that neither will acknowledge the issue. I have reset phone, reset network settings and swapped SIM cards, all to no avail. My wife's 6s+ does not have the same issues on the same software release 10. 0.2. The temporary fix is unacceptable as I pay for and want lte voice. It is why I switched to Verizon. Why won't they at least officially acknowledge this problem. If it is a hardware issue, that is a huge problem as Apple should take back these phones!

I just saw this later in the afternoon, applied it and changed

the LTE settings back to voice and data. Confirmed LTE remains

available across many different geographic areas and can access

the Internet while talking. So this should resolve the issue in this

thread.

As for length of time to resolve and communicating, as an IT professional,

I know first hand how difficult resolving issues can be. No matter how long

you test or pilot, once deployed to the masses, there are always issues. Key

is they are reported so people can start researching a solution. The more complex, the

more time it will take. Fixing something in a week or less is very difficult so usually its a 2-3 week

timeframe from issue identification, to finding the cause, to fixing the issue, to testing the

fix and then deploying the fix. With this kind of issue and impact, it's even more complex so you need to take

time and thoroughly test before releasing. Why communication is not better, I'm sure some PR reason exists

but anyone who had the issue knew through some medium a fix was on the way(and I don't believe it was everyone so that could be another reason for not providing an official communication). Again key is

reporting, follow-up, and monitoring for a fix. Hope this makes sense as I go through this usually at least

once a month to resolve an issue. Thanks.

No the resetting of network settings - according to several very lengthy threads on other forums - does not help.

The change in the LTE settings made a big improvement for me.

(BTW - it is reported that the most recent Apple iOS Beta - which also includes a Verizon carrier update - does seem to completely solve the issue. But you did not hear that from me 😉 as people who take part in the Apple Beta Programs are not allowed to discuss that software here.....)

Thank you swandy. Yes I've heard that recently too. I'll be trying

that tomorrow. I think the network settings reset was helpful as

well since I switched from ATT to Verizon.

You are totally right. I am having the same issue. I am tired of this situation. I do not understand why Verizon make an official statemen. We are paying for a 4G LTE service not for 3G.

AT&T doesn't have this problem with LTE? What are they doing differently than Verizon?