Chrome 53 + Realtek USB 3.0 Ethernet + OSX10.11.6 == Crash

My mid 2015 15" MBP (2.2GHz) running OSX 10.11.6 has been totally crashing, (screen freezes, mouse freezes, and touchpad "click" disappears) requiring a long press of the power button to force restart.


The issue appears to be caused by a USB 3.0 hub and Ethernet adapter that runs the Realtek drivers found here, interacting with Chrome 53.0.2785.116. If either Chrome is not running, or the Ethernet cable is not plugged into the hub/adapter (i.e. the USB hub alone is fine) everything runs without issue.


However, plugging the Ethernet cable in while Chrome is running either: A. causes the Ethernet to go undetected, or B. Crashes the Machine. While trying to open Chrome when the Ethernet is already connected just causes a crash. I have not experienced any issues with Safari.


Here are the last five panic reports and an output from EtreCheck in a Google Drive folder.

Posted on Sep 30, 2016 7:05 AM

Reply
13 replies

Sep 30, 2016 7:21 AM in response to me.brunet

Anonymous UUID: 466DD8EB-5A52-0D32-E6D2-0E7FC59BE96E



Thu Sep 29 17:24:59 2016



*** Panic Report ***

panic(cpu 7 caller 0xffffff801efce6fa): Kernel trap at 0x0000000000040004, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000040004, CR3: 0x00000003ee4bb014, CR4: 0x00000000001627e0

RAX: 0xffffff8040391dc0, RBX: 0xffffff80403b20a0, RCX: 0x0000000000000001, RDX: 0xffffff80403b20a0

RSP: 0xffffff920c0eb888, RBP: 0xffffff920c0eb8e0, RSI: 0x00000000e0000100, RDI: 0xffffff80403b20a0

R8: 0x0000000000000000, R9: 0xffffff7f9f8571e0, R10: 0xffffff801f6e0b78, R11: 0x00000000000000d4

R12: 0x00000000e0000100, R13: 0xffffff803f171000, R14: 0x00000000e00002c2, R15: 0x0000000000000001

RFL: 0x0000000000010286, RIP: 0x0000000000040004, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000040004, Error code: 0x0000000000000010, Fault CPU: 0x7, PL: 0



Backtrace (CPU 7), Frame : Return Address

0xffffff920c0eb510 : 0xffffff801eedab52

0xffffff920c0eb590 : 0xffffff801efce6fa

0xffffff920c0eb770 : 0xffffff801efec563

0xffffff920c0eb790 : 0x40004

0xffffff920c0eb8e0 : 0xffffff801f490ced

0xffffff920c0eb910 : 0xffffff7f9f81af1f

0xffffff920c0eb990 : 0xffffff801f490b54

0xffffff920c0eb9f0 : 0xffffff7f9f81accc

0xffffff920c0eba50 : 0xffffff7f9f80bd11

0xffffff920c0ebab0 : 0xffffff801f4b62a8

0xffffff920c0ebb20 : 0xffffff7f9f80bbe5

0xffffff920c0ebb80 : 0xffffff7f9f80b9c6

0xffffff920c0ebbe0 : 0xffffff801f4e0037

0xffffff920c0ebd20 : 0xffffff801ef97f90

0xffffff920c0ebe30 : 0xffffff801eedf2c3

0xffffff920c0ebe60 : 0xffffff801eec28f8

0xffffff920c0ebea0 : 0xffffff801eed26a5

0xffffff920c0ebf10 : 0xffffff801efb8eca

0xffffff920c0ebfb0 : 0xffffff801efecd86

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBFamily(900.4.1)[FB980EB5-1F73-348E-9554-6F9F6FE481FD]@0xff ffff7f9f7eb000->0xffffff7f9f884fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[5447B943-A94D-3BD4-A60F-98B24D19CE93]@0xffffff 7f9f72c000

dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[79D250A3-843A-3750-BE64-A252CF17A148]@0x ffffff7f9f778000



BSD process name corresponding to current thread: Google Chrome



Mac OS version:

15G1004



Kernel version:

Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64

Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E

Kernel slide: 0x000000001ec00000

Kernel text base: 0xffffff801ee00000

__HIB text base: 0xffffff801ed00000

System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)



System uptime in nanoseconds: 11354493254

last loaded kext at 6003142756: com.ni.driver.NiViPciK 15.0.0 (addr 0xffffff7f9f9a7000, size 61440)

loaded kexts:

com.ni.driver.NiViPciK 15.0.0

com.intel.kext.intelhaxm 6.0.3

com.realtek.driver.AppleRTL815XEthernet 1.0.15

com.realtek.driver.AppleRTL815XComposite 1.0.15

com.ni.driver.nipalk 15.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.22.0

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleGraphicsDevicePolicy 3.12.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDAHardwareConfigDriver 274.12

com.apple.driver.AppleHDA 274.12

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD5000Graphics 10.1.4

com.apple.driver.AppleHV 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.driver.AppleBacklight 170.8.9

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleMuxControl 3.12.8

com.apple.driver.AppleCameraInterface 5.46.0

com.apple.driver.AppleIntelFramebufferAzul 10.1.4

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.AppleTopCaseHIDEventDriver 86

com.apple.driver.AppleUSBTopCaseDriver 86

com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1

com.apple.driver.CoreStorageFsck 517.50.1

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AirPort.Brcm4360 1040.1.1a6

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 274.12

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSurface 108.2.3

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.iokit.IOBluetoothFamily 4.4.6f1

com.apple.driver.AppleHDAController 274.12

com.apple.iokit.IOHDAFamily 274.12

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.8

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.iokit.IOAcceleratorFamily2 205.11

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOUSBMassStorageClass 4.0.2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.AppleMultitouchDriver 304.12

com.apple.driver.AppleHIDTransport 5

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.CoreStorage 517.50.1

com.apple.driver.AppleXsanScheme 3

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Sep 30, 2016 7:24 AM in response to me.brunet

EtreCheck version: 3.0.6 (315)

Report generated 2016-09-30 10:02:25

Download EtreCheck fromhttps://etrecheck.com

Runtime 1:31

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is restarting

Hardware Information:

MacBook Pro (Retina, 15-inch, Mid 2015)

[Technical Specifications] -[User Guide] -[Warranty & Service]

MacBook Pro - model: MacBookPro11,4

1 2.2 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 7

Video Information:

Intel Iris Pro

Color LCD 2880 x 1800

System Software:

OS X El Capitan 10.11.6 (15G1004) - Time since boot: about 15 hours

Disk Information:

APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 249.78 GB (182.12 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online

USB Information:

VLI Labs, Inc. USB 3.0 HUB

Apple Inc. Apple Internal Keyboard / Trackpad

Broadcom Corp. Bluetooth USB Host Controller

Lenovo ThinkPad Compact USB Keyboard with TrackPoint

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

/Library/Extensions

[loaded] com.intel.kext.intelhaxm (6.0.3 - SDK 10.9 - 2016-09-29)[Support]

[loaded] com.ni.driver.NiViPciK (15.0.0 - 2016-09-29)[Support]

[loaded] com.ni.driver.nipalk (15.0.0 - 2016-09-29)[Support]

[not loaded] com.ni.driver.niraptusb (2.11.4b2 - 2016-09-29)[Support]

[not loaded] com.ni.driver.niufuusb (3.0.4b2 - 2016-09-29)[Support]

[not loaded] com.ni.driver.niusb9162k (15.0.0 - 2016-09-29)[Support]

[not loaded] com.realtek.driver.AppleRTL815XComposite (1.0.15 - SDK 10.9 - 2016-09-29)[Support]

[not loaded] com.realtek.driver.AppleRTL815XEthernet (1.0.15 - SDK 10.9 - 2016-09-29)[Support]

Startup Items:

nipal: Path: /Library/StartupItems/nipal

Startup items no longer function in OS X Yosemite or later

System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 156 Apple tasks

[running] 75 Apple tasks

System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 155 Apple tasks

[running] 89 Apple tasks

Launch Daemons:

[running] com.docker.vmnetd.plist (2016-09-25)[Support]

[not loaded] com.intel.haxm.plist (2016-06-11)[Support]

[running] com.ni.ConfigurationManager.plist (2014-05-02)[Support]

[running] com.ni.DeviceLoader.plist (2014-05-02)[Support]

[running] com.ni.RouteCoordinator.plist (2014-04-25)[Support]

[running] com.ni.ServiceLocator.plist (2016-06-08)[Support]

[running] com.ni.nipal.plist (2015-05-20)[Support]

[running] nilxid.plist (2015-06-12)[Support]

User Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-09-23)[Support]

[running] homebrew.mxcl.influxdb.plist (2016-09-24)[Support]

User Login Items:

Flux Application (/Applications/Flux.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Macs Fan Control Application (/Applications/Macs Fan Control.app)

Google Drive Application (/Applications/Google Drive.app)

StatusClock Application (/Applications/StatusClock.app)

DockerHelper SMLoginItem (/Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app)

Internet Plug-ins:

LV160HelperLauncher: 16.0.0 (2016-06-08)[Support]

QuickTime Plugin: 7.7.3 (2016-09-23)

LV140HelperLauncher: 14.0.0 (2014-08-20)[Support]

Default Browser: 601 - SDK 10.11 (2016-09-23)

3rd Party Preference Panes:

NI myDAQ (2014-05-16)[Support]

Time Machine:

Time Machine not configured!

Top Processes by CPU:

6% WindowServer

4% influxd

2% fontd

2% kernel_task

1% Google Chrome

Top Processes by Memory:

3.50 GB Google Chrome Helper(24)

1.09 GB kernel_task

459 MB softwareupdated

295 MB Skype

262 MB Google Chrome

Virtual Memory Information:

5.99 GB Free RAM

10.00 GB Used RAM (1.43 GB Cached)

159 MB Swap Used

Diagnostics Information:

Sep 29, 2016, 06:06:48 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-180648_[redacted].panic [Details]

Sep 29, 2016, 06:06:48 PM Self test - passed

Sep 29, 2016, 05:51:21 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-175121_[redacted].panic [Details]

Sep 29, 2016, 05:34:57 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-173457_[redacted].panic [Details]

Sep 29, 2016, 05:26:22 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-172622_[redacted].panic [Details]

Sep 29, 2016, 05:24:59 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-172459_[redacted].panic [Details]

Sep 29, 2016, 09:38:59 AM ~/Library/Logs/DiagnosticReports/Atom Helper_2016-09-29-093859_[redacted].crash

/Applications/Atom.app/Contents/Frameworks/Atom Helper.app/Contents/MacOS/Atom Helper

Sep 29, 2016, 07:11:04 AM ~/Library/Logs/DiagnosticReports/Spotlight_2016-09-29-071104_[redacted].crash

com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

Sep 27, 2016, 02:12:06 PM /Library/Logs/DiagnosticReports/usbmuxd_2016-09-27-141206_[redacted].crash

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd

Sep 30, 2016 7:33 AM in response to me.brunet

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBFamily(900.4.1)[FB980EB5-1F73-348E-9554-6F9F6FE481FD]@0xff ffff7f9f7eb000->0xffffff7f9f884fff

You are panicing in the USB drivers.


You have the following 3rd party kernel extensions installed and active at the time of the panic

com.ni.driver.NiViPciK 15.0.0

com.intel.kext.intelhaxm 6.0.3

com.realtek.driver.AppleRTL815XEthernet 1.0.15

com.realtek.driver.AppleRTL815XComposite 1.0.15

com.ni.driver.nipalk 15.0.0

Make sure that they are ALL El Capitan compatible.


And since this is a USB related panic, start unplugging all the USB devices. First one at a time. Then in pairs. If you are using a USB hub, remove it from the mix, and plug essential USB devices directly into the Mac.


While you mention Chrome, it is a USB device that is causing the problem. Chrome (aka Google) likes to use some experimental protocols that may exercise code paths other apps do not, and you may have stumbled across a bug in the drivers.

Sep 30, 2016 7:46 AM in response to BobHarris

Ya I'm actually getting rid of the NI drivers now. They're not officially supported and I don't use the hardware.


The Realtek drivers claim to be compatible 10.6 through 10.11. They're also the ones that drive the USB Ethernet adapter I want to use, so if I get rid of them it doesn't solve my problem.


Also, to be clear, the USB Ethernet adapter is the only device I'm connecting. It just happens to also be a 3 port usb hub, but I don't have any other devices plugged into it while this happens.

Sep 30, 2016 8:14 AM in response to me.brunet

Perhaps you should contact Realtek and point out that their driver is having difficulties with El Capitan when running Chrome.


Or if it is only Chrome, then switch to Safari or Firefox (or SeaMonkey, or one of the other browsers available for the Mac).


And remember that Chrome automatically updates, so what worked on 10.10 was a different Chrome than you have today. Then again, a user mode application should NEVER cause a kernel panic. It is always the fault of the kernel bits, including 3rd party kernel extensions when there is a kernel panic (this is me speaking as a long time Unix kernel developer; other Fortune 100 companies, never for Apple)


Can you use WiFi?


Maybe you can get a USB or Thunderbolt to Ethernet adapter that does NOT require 3rd party drivers. I've got an Apple USB to Ethernet adapter on a Macbook Air that is working just fine without any extra kernel extensions needed.

Sep 30, 2016 8:39 AM in response to BobHarris

Ya I reached out to Realtek a few hours ago... we'll see what they say.


I unfortunately can't switch from Chrome, I use / write too many Chrome Extensions that assist with web development. I'm writing Cordova apps these days so need I need a browser build on Webkit, and Safari's dev/debug tools just aren't as complete as on Chrome.


I can definitely use WiFi, but I develop WiFi IoT devices so the 2.4GHz band gets real crowded and 5GHz doesn't play nice with our thick concrete walls at the office.


Finally, I'm not much of Mac/Unix guy (having worked most of my life on Windows and Ubuntu), but I believe those Realtek drivers come preloaded with OSX... I installed them off the Realtek site when I first saw the USB device hub wasn't working. But for example on that old iMac running 10.10 it was just plug and play, no driver installation needed. Would that not suggest they're included with OSX? Could I have double installed something that is causing problems?

Sep 30, 2016 10:07 AM in response to BobHarris

Okay, considerable improvement.


I uninstalled the Realtek drivers, and manually picked through, deleted, and pkgutil forgot all of the National Instruments apps / drivers I had installed (which made me really appreciate uninstallers...), then rebooted.


Now the USB Ethernet Device appears to be running okay with stock OSX drivers... BUT it still won't connect if Chrome is already open. To make it work I need to make sure Chrome is closed when I plug in the USB Ethernet, then I can open Chrome and browse (no crashes yet).


Any thoughts on why that would be? Anyway, I can live with this until somebody patches something.


Here's an updated EtreCheck:


EtreCheck version: 3.0.6 (315)

Report generated 2016-09-30 13:06:53

Download EtreCheck from https://etrecheck.com

Runtime 1:28

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem


Hardware Information:

MacBook Pro (Retina, 15-inch, Mid 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,4

1 2.2 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 8


Video Information:

Intel Iris Pro

Color LCD 2880 x 1800


System Software:

OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hour


Disk Information:

APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 249.78 GB (184.72 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online


USB Information:

Apple Card Reader

VIA Labs, Inc. USB3.0 Hub

Realtek USB 10/100/1000 LAN

Apple Inc. Apple Internal Keyboard / Trackpad

Broadcom Corp. Bluetooth USB Host Controller

VIA Labs, Inc. USB2.0 Hub


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[loaded] com.intel.kext.intelhaxm (6.0.3 - SDK 10.9 - 2016-09-30) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 165 Apple tasks

[running] 67 Apple tasks


System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 157 Apple tasks

[running] 87 Apple tasks


Launch Daemons:

[running] com.docker.vmnetd.plist (2016-09-25) [Support]

[not loaded] com.intel.haxm.plist (2016-06-11) [Support]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-09-23) [Support]

[running] homebrew.mxcl.influxdb.plist (2016-09-24) [Support]


User Login Items:

Flux Application (/Applications/Flux.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Macs Fan Control Application (/Applications/Macs Fan Control.app)

Google Drive Application (/Applications/Google Drive.app)

StatusClock Application (/Applications/StatusClock.app)

DockerHelper SMLoginItem (/Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app)


Internet Plug-ins:

Default Browser: 601 - SDK 10.11 (2016-09-23)

QuickTime Plugin: 7.7.3 (2016-09-23)

LV140HelperLauncher: 14.0.0 (2014-08-20) [Support]


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

6% Google Chrome Helper(19)

3% WindowServer

3% kernel_task

3% Google Chrome

2% fontd


Top Processes by Memory:

3.44 GB Google Chrome Helper(19)

1.13 GB kernel_task

410 MB Google Chrome

328 MB Skype

213 MB mds_stores


Virtual Memory Information:

7.48 GB Free RAM

8.51 GB Used RAM (1.56 GB Cached)

0 B Swap Used


Diagnostics Information:

Sep 30, 2016, 12:30:18 PM Self test - passed

Sep 29, 2016, 06:06:48 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-180648_[redacted].panic [Details]

Sep 29, 2016, 05:51:21 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-175121_[redacted].panic [Details]

Sep 29, 2016, 05:34:57 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-173457_[redacted].panic [Details]

Sep 29, 2016, 05:26:22 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-172622_[redacted].panic [Details]

Sep 29, 2016, 05:24:59 PM /Library/Logs/DiagnosticReports/Kernel_2016-09-29-172459_[redacted].panic [Details]

Sep 29, 2016, 09:38:59 AM ~/Library/Logs/DiagnosticReports/Atom Helper_2016-09-29-093859_[redacted].crash

/Applications/Atom.app/Contents/Frameworks/Atom Helper.app/Contents/MacOS/Atom Helper

Sep 29, 2016, 07:11:04 AM ~/Library/Logs/DiagnosticReports/Spotlight_2016-09-29-071104_[redacted].crash

com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

Sep 27, 2016, 02:12:06 PM /Library/Logs/DiagnosticReports/usbmuxd_2016-09-27-141206_[redacted].crash

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd

Nov 28, 2016 11:13 AM in response to me.brunet

I had exactly the same problem with Chrome version 54.0.2840.98 (64-bit) and MacOS 10.12.1 using a USB Ethernet adapter with a Realtek chip (see details below). The new driver (1.0.16) posted at http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=55& Level=5&Conn=4&DownTypeID=3&GetDown=fals… seems to fix the problem.


USB 10/100/1000 LAN:


Product ID: 0x8153

Vendor ID: 0x0bda (Realtek Semiconductor Corp.)

Version: 30.00

Serial Number: 000001000000

Speed: Up to 5 Gb/sec

Manufacturer: Realtek

Location ID: 0x14512000 / 21

Current Available (mA): 900

Current Required (mA): 256

Extra Operating Current (mA): 0

Dec 5, 2016 8:57 PM in response to dem107

Thank you! I didn't realize they'd put out a new driver. I had the exact same problem — kernel panics when Chrome was open and ethernet was plugged into my adapter — in my case, it's a "Anker 3-Port USB 3.0 HUB with 10/100/1000 Gigabit Ethernet Converter" (that's its name on Amazon). I just installed the new driver and it finally works!


I had this problem on two separate MacBook Pros, including the new 15" MacBook Pro with Touch Bar.

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Chrome 53 + Realtek USB 3.0 Ethernet + OSX10.11.6 == Crash

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