Q: Beats 1 Shows, Showing Radio Stations

So on iPhone 7 Plus with latest IOS trying to see all the Beats 1 shows like Zane, Julie, OTHERtone, etc so I go to radio on bottom and then "Beats 1 Shows" but what comes up is the "Radio Stations" like Pure Pop and Our Country. If I choose "Radio Stations" instead of "Beats 1 Shows" I get the same screen exactly (i.e.. Pure Pop) ??

iPhone 7 Plus, iOS 10.0.2

Posted on Sep 30, 2016 7:49 AM

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Q: Beats 1 Shows, Showing Radio Stations

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by braden85,

braden85 Oct 1, 2016 12:08 PM in response to brokenhat
Community Specialists

Oct 1, 2016 12:08 PM in response to brokenhat

Hey brokenhat,

Thanks for being a part of Apple Support Communities.

If you're not seeing the actual listing of Beats 1 Shows in the Music app, then I'd like you to please force the Music app to quit, and then restart your iPhone. After restarting, reopen the Music app and check if the correct Beats 1 Shows appear.

Force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

Take care.
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by brokenhat,

brokenhat Oct 1, 2016 3:15 PM in response to braden85
Level 1 (4 points)

Apple Music

Oct 1, 2016 3:15 PM in response to braden85

Thanks for trying but I had already done that with no luck and just did it a 2nd time with same negative results.
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by chris_g1,

chris_g1 Oct 1, 2016 4:17 PM in response to brokenhat
Community Specialists

Oct 1, 2016 4:17 PM in response to brokenhat

Alright thanks for trying those steps. Next, let's sign out of Apple Music on your iPhone, restart, and then sign back in. Please be warned that all music you saved for offline listening will be removed when signing out, but you can just download those back.

Sign out by going to Settings > iTunes & App Stores, then tap on your Apple ID, and then Sign Out.

Take care.
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by brokenhat,

brokenhat Oct 2, 2016 8:22 AM in response to chris_g1
Level 1 (4 points)

Apple Music

Oct 2, 2016 8:22 AM in response to chris_g1

No luck, please see attached to see what I am seeing.
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by alex_h1,

alex_h1 Oct 4, 2016 12:18 PM in response to brokenhat
Community Specialists

Oct 4, 2016 12:18 PM in response to brokenhat

Hi brokenhat,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - Contact Apple Support.

Take care.
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Q: Beats 1 Shows, Showing Radio Stations

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by braden85,

by brokenhat,

by chris_g1,

by brokenhat,

by alex_h1,

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