No Bluetooth audio in car

Question

Level 1

8 points

No Bluetooth audio in car

The bluetooth audio in my car has stopped working. I can make bluetooth phone calls but audio does not come through the system. I've unpaired the car and audio, rebooted the phone, re-paired, etc. I can listen to music via earbuds or the phone speaker but not in the car. Any ideas?

Posted on Sep 30, 2016 9:43 AM

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Answer 1

sterling r

Community Specialist

Oct 1, 2016 1:29 PM in response to Brewerpaul

Hello Brewerpaul!

Thanks for bringing your question to the Apple Support Communities. Your Bluetooth audio has stopped working in your car, and although you can make calls, you're unable to play music through the car. I love being able to listen to music in my car, so it's my pleasure to help.

It sounds like you've done a lot of great troubleshooting. At this point since you've un-paired and re-paired as well as restarted the phone, my final recommendation would be to check with the auto manufacturer for any updated firmware.

Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

Take care!

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Answer 2

Brewerpaul Author

Level 1

8 points

Oct 1, 2016 1:45 PM in response to sterling r

Thanks-- I'll have to check with a dealer on Monday.

One suggestion that I saw but did not try was to reset network settings. Does this apply to Bluetooth or just WiFi? Worth trying?

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Answer 3

Leanne_68

Community Specialist

Oct 2, 2016 6:54 AM in response to Brewerpaul

Hi Brewerpaul,

Reset network settings also affects Bluetooth. Keep in mind when you do that, it will delete all your saved Wi-Fi networks, any Bluetooth connections you've already set up, and any VPN connections you may have. We look forward to hearing from you after you contact the dealer.

Best wishes!

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