rgunderm

Q: Airport Extreme Issues

I can't see my security cameras since last week. I swapped out my extreme with an express and they now work. What is the issue?

iPhone 6 Plus, iOS 10.0.2

Posted on Sep 30, 2016 9:19 AM

Close

Q: Airport Extreme Issues

  • All replies
  • Helpful answers

  • by leroydouglas,

    leroydouglas leroydouglas Sep 30, 2016 9:37 AM in response to rgunderm
    Level 7 (23,796 points)
    Notebooks
    Sep 30, 2016 9:37 AM in response to rgunderm

    Well good question, however you give absolutely  no information explaining your set up,  to offer any useful insight.

     

    Writing an effective Apple Support Communities question

  • by rgunderm,

    rgunderm rgunderm Sep 30, 2016 9:57 AM in response to leroydouglas
    Level 1 (12 points)
    Mac OS X
    Sep 30, 2016 9:57 AM in response to leroydouglas

    Yes, I was short on info as this is my first time posting. I have an Airport Extreme /n and about 25 Zmodo security cameras in my house that I monitor on an app on my IPhone. They all connect to the internet via my Airport Extreme. Last week I lost connection with all of the them via the internet, but they all work on my local network (basically I could see them when connected to wifi but not when on LTE cell.) After a ton of work on the camera company tech support, i finally realized it was the Airport Extreme that is causing the issue. I swapped it out with an Airport Express that I had and the connection works perfect. I had made no changes to the Airport Extreme, this just started happening. I assume that it did an automatic firmware update up I don't know for sure. I saw another post about a similar condition however there was no solution. I performed a hard reset but this made no difference. Something has changed in the settings but I cant figure out what it is.

  • by Mac_Cat,

    Mac_Cat Mac_Cat Sep 30, 2016 10:10 AM in response to rgunderm
    Level 1 (54 points)
    Mac OS X
    Sep 30, 2016 10:10 AM in response to rgunderm

    Sounds like you are describing an Airport Extreme that has failed.

    Often, in my experience, these high speed wifi routers default to a low speed connection, when they start to fail.

     

    I generally get 2-3 years out of one.  I'm on my 3rd Extreme router, but I wouldn't use anything else.

     

    You might want to take this up in another thread about networking or WiFi.

  • by rgunderm,

    rgunderm rgunderm Sep 30, 2016 11:34 AM in response to Mac_Cat
    Level 1 (12 points)
    Mac OS X
    Sep 30, 2016 11:34 AM in response to Mac_Cat

    I see that I did post in the wrong thread. Thanks for the advice though. You are right about these failing every two years, I'm on my second and looks like I am heading toward my third.