Airport Extreme Issues

I can't see my security cameras since last week. I swapped out my extreme with an express and they now work. What is the issue?

iPhone 6 Plus, iOS 10.0.2

Posted on Sep 30, 2016 9:19 AM

Reply
4 replies

Sep 30, 2016 9:57 AM in response to leroydouglas

Yes, I was short on info as this is my first time posting. I have an Airport Extreme /n and about 25 Zmodo security cameras in my house that I monitor on an app on my IPhone. They all connect to the internet via my Airport Extreme. Last week I lost connection with all of the them via the internet, but they all work on my local network (basically I could see them when connected to wifi but not when on LTE cell.) After a ton of work on the camera company tech support, i finally realized it was the Airport Extreme that is causing the issue. I swapped it out with an Airport Express that I had and the connection works perfect. I had made no changes to the Airport Extreme, this just started happening. I assume that it did an automatic firmware update up I don't know for sure. I saw another post about a similar condition however there was no solution. I performed a hard reset but this made no difference. Something has changed in the settings but I cant figure out what it is.

Sep 30, 2016 10:10 AM in response to rgunderm

Sounds like you are describing an Airport Extreme that has failed.

Often, in my experience, these high speed wifi routers default to a low speed connection, when they start to fail.


I generally get 2-3 years out of one. I'm on my 3rd Extreme router, but I wouldn't use anything else.


You might want to take this up in another thread about networking or WiFi.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airport Extreme Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.