Bluetooth connection issue in VW Passat

Question

sevy_telloc Author

Level 1

4 points

Bluetooth connection issue in VW Passat

Why my iPhone 7 is loosing sometime the Bluetooth connection with my VW Passat system ?

I never knew the same issue before in the same car with my former iPhone 6s.

Have I to do something or just to wait for a bug fix ?

iPhone 7, iOS 10.0.2

Posted on Sep 30, 2016 10:49 AM

Reply

Answer 1

sterling r

Community Specialist

Oct 1, 2016 2:47 PM in response to sevy_telloc

Hey sevy_telloc,

Thanks for being a part of Apple Support Communities.

I understand that your iPhone 7 is having issues with maintaining a connection to your car's stereo system via Bluetooth. I know this can be a frustrating experience, so in order to get this issue resolved please follow through the troubleshooting steps below:

If you're using Bluetooth

Check your car stereo's user manual for steps about pairing with a Bluetooth device.

On your iOS device, swipe up to open Control Center, then taptwice to turn Bluetooth off and back on.

Restart your iOS device.

On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.

Update your iOS device.

Install any firmware updates for your car stereo.

If you still can't connect, contact Apple Support.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

Take care.

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