Leon Mayeri

Q: cant connect iPhone to Itunes even when phone is unlocked

Just upgraded my iPhone to iOS 10.0.2. When I try connecting it to iTunes 12.2.2.25 I get a message stating "iTunes could not connect to the iPhone “Leon's iPhone” because an invalid response was received from the device". Another message from dropbox says that because my phone is locked, it cannot download new photos. These same messages occur even when I unlock my phone. I am unable to connect my phone to my computer at all.

Posted on Sep 30, 2016 3:32 PM

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Q: cant connect iPhone to Itunes even when phone is unlocked

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