iPhone 7 GPS Works Partly and Sporadically or Not At All

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Level 1

4 points

iPhone 7 GPS Works Partly and Sporadically or Not At All

I have been having issues with GPS ever since I got the phone. My GPS will be perfectly fine, but then it will think I'm somewhere I'm not. So when I use Google Maps for directions it will be fine, but then I will drive a bit and it will be super inaccurate. The GPS doesn't give me directions because it thinks I'm not even moving or in the wrong location. I can't seem to understand why this could be. My brother has the same exact phone and his works perfectly fine in the same exact locations at the same exact time.

I have tried resetting network settings, everything is toggled under privacy, etc. I have no idea what the issue could be. I'm beginning to think it has something to do with my iCloud account, but that makes absolutely zero sense because the account affects nothing with GPS. I am just out of ideas. Anyone have a solution or idea?

Thank you!

iPhone 7, iOS 10.0.2, Sprint

Posted on Sep 30, 2016 8:06 PM

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Answer 1

Sep 30, 2016 8:09 PM in response to Corey3194

Have you tried restarting your iPhone?

Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

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Answer 2

Corey3194 Author

Level 1

4 points

Sep 30, 2016 8:16 PM in response to Carolyn Samit

Yes, I've tried basically everything. Doing that will fix it for a few minutes, but it goes right back to doing the same thing again.

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Answer 3

Corey3194 Author

Level 1

4 points

Oct 2, 2016 9:33 AM in response to Corey3194

Anyone else with an idea or solution?

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Answer 4

Axxou

Level 1

9 points

Oct 2, 2016 12:32 PM in response to Corey3194

I have the same problem: the GPS accuracy on my iPhone 7 is really bad.

I used to track my run with Strava with my iPhone 6 and realised it was not working anymore after I get my iPhone 7.

I thought it was the app but noticed other GPS-based apps were not working (Apple Maps, Google Maps, etc.).

Here is a photo of my iPhone 6 (left) compared to my iPhone 7 (right). Same condition (Wi-Fi off), same carrier, same OS version (10.0.2). Look at the horizontal and vertical accuracy, it's as if my iPhone 7 was not receiving any GPS signal (only carriers). I really don't know what's wrong and if it is a software or hardware issue.

I will try to get an appointment at an Apple Store asap.

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Answer 5

Corey3194 Author

Level 1

4 points

Oct 2, 2016 12:33 PM in response to Axxou

Kind of an annoying problem to have. I may try calling them to see what is wrong, but I'm not sure how helpful they will actually be. My music sometimes pauses when I go from 3G->LTE or vice-versa. That is also an issue that is annoying.

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