HT202332: Use emoji on your iPhone, iPad, and iPod touch
Learn about Use emoji on your iPhone, iPad, and iPod touch
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Helpful answers
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Oct 1, 2016 7:15 PM in response to blumirage2by alex_h1,howdy blumirage2,
It sounds like you are trying to use the Emoji keyboard but it is not working for some reason. First I would make sure that the emoji keyboard is still listed in Settings > General > Keyboards > Keyboards. If you need to add it, tap Edit in the upper right corner.
If the keyboard is there to use in the Messages app, then quit Messages:
Force an app to close on your iPhone, iPad, or iPod touch
Then restart the phone and test it out again.Restart your iPhone, iPad, or iPod touch
If I understood the issue incorrectly let me know with some more info about what exactly is not working when you try use emoji. Thank you for using Apple Support Communities. -
Oct 3, 2016 8:39 AM in response to alex_h1by VoluptuousRush,IVe tried these same steps & i still cannot get the emoji key board to pop up when i press the globe in the imessage app
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Oct 3, 2016 6:02 PM in response to blumirage2by VoluptuousRush,GO into the imessage app> tap any thread>tap in the message bar>press and hold the globe on the keyboard > select emoji
