ldchesebro

Q: iTunes will not load or install

Windows 10 Home updated on my PC last night.  SInce then, I cannot open iTunes. I tried reinstalling, and I get this error message:

Module c:\program files\itunes\itunesadmin.dll failed to register.  HRESULT -2147024703

 

I have followed the directions for the removal steps at least 6 times.  I have tried to load a previous version of iTunes.  Nothing is working.

Windows 10, Windows 10

Posted on Sep 30, 2016 9:54 PM

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Q: iTunes will not load or install

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Oct 1, 2016 3:21 AM in response to ldchesebro
    Level 10 (88,349 points)
    Apple TV
    Oct 1, 2016 3:21 AM in response to ldchesebro

    For general advice see Troubleshooting issues with iTunes for Windows updates.

     

     

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling temporarily disable any anti-virus software and right-click on the downloaded setup file and use run as administrator.

     

    Review the other boxes and the list of support documents further down the page in case one of them applies.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.

     

     

     

    Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

     

     

     

    tt2

  • by ldchesebro,

    ldchesebro ldchesebro Oct 3, 2016 12:50 PM in response to turingtest2
    Level 1 (14 points)
    iTunes
    Oct 3, 2016 12:50 PM in response to turingtest2

    I saw this response to another post.  I have tried it all.  Still no success

  • by turingtest2,

    turingtest2 turingtest2 Oct 3, 2016 1:32 PM in response to ldchesebro
    Level 10 (88,349 points)
    Apple TV
    Oct 3, 2016 1:32 PM in response to ldchesebro

    Have you tried the "for older video cards" release?

    Have you tried reinstalling the last version that worked for you?

    When do you get that error? Have you tried using the Microsoft Program Install and Uninstall utility with the install phase?

     

    tt2

  • by andrewfromlp,

    andrewfromlp andrewfromlp Oct 8, 2016 4:14 AM in response to ldchesebro
    Level 1 (8 points)
    Apple Music
    Oct 8, 2016 4:14 AM in response to ldchesebro

    I have the same exact problem and can't fix the issue, so I basically no longer have iTunes.

     

    It's very frustrating, especially with Apple having a seemingly undeserved reputation as being easy to use.

     

    :-(

  • by joefromharrisonburg,

    joefromharrisonburg joefromharrisonburg Oct 22, 2016 9:06 PM in response to andrewfromlp
    Level 1 (4 points)
    Oct 22, 2016 9:06 PM in response to andrewfromlp

    Hey I had this exact same problem after the windows update.  Just to be sure, did you uninstall absolutely everything that is listed under Apple in the Control Panel?  (Bonjour, application support, Software update, etc)  I couldn't get iTunes to run and had iTunesadmin.dll fail to register until I uninstalled all.  Then I tried again and it went through. 

  • by Peteravr,

    Peteravr Peteravr Oct 23, 2016 10:39 PM in response to ldchesebro
    Level 1 (4 points)
    iTunes
    Oct 23, 2016 10:39 PM in response to ldchesebro

    i have the same problem, i tried to reinstall all components of apple but doesnt work.

    clean reg, check for fix errors, try to install for old video cards but nothing.

  • by andrewfromlp,

    andrewfromlp andrewfromlp Oct 24, 2016 4:25 AM in response to Peteravr
    Level 1 (8 points)
    Apple Music
    Oct 24, 2016 4:25 AM in response to Peteravr

    I tried deletign and re-installing components, but, I've reached my limit.  I'm not a computer professional or computer programmer, so there's only so much I can do.  It's really frustrating how unhelpful Apple is.

     

    I'm left with no iTunes and searching for another service provider from whom to purchase music, videos and movies.