johnwhaffner

Level 1 (5 points)

iPhone

Q: Set Maps to stay on satellite view?

In iOS 10, every time I open Maps, it is on the plain map view. And every time, I change it to satellite view. In past versions of the OS, it remembered this and stayed on satellite view. Not anymore...it's always on the plain view, and I NEVER want to use that view. I've checked all settings and can't resolve it. Does anyone know how to make it keep and respect my preference for always satellite view?

iPhone 6s, iOS 10.0.2

Posted on Sep 30, 2016 10:30 PM

I have this question too

Q: Set Maps to stay on satellite view?

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Helpful answers

by Starr.C,Helpful

Starr.C Oct 2, 2016 9:25 AM in response to johnwhaffner
Community Specialists

Oct 2, 2016 9:25 AM in response to johnwhaffner

Hello, johnwhaffner!

Welcome to the Apple Support Communities! I see from your post that you're experiencing an issue where when you set your Maps to "Satellite" view, they revert back to "Map" view every time you close & reopen the app. I know I want my map preferences to stay exactly as I left them, and I know you want the same. I will be happy to help.

I tested this on my own iPhone 6S running iOS 10.0.2, and found that when I switched to Satellite view, force-closed the app, then opened it again, it was still in Satellite view. The first thing you should try (if you haven't already) is to restart your phone. The instructions for doing so can be found here, in case you need them:

Restart your iPhone, iPad, or iPod touch

Then please go ahead and delete the Map app and then reinstall it and test it out.

Remove built-in Apple apps from the Home screen on your iOS device with iOS 10

If that doesn't resolve it, there also may be an issue with iOS itself. In my experience, the best way to test this type of issue is to back up your iPhone, then restore iOS "as new" to factory default settings and see if the issue remains. If you have no further issue with your Maps app, then restore from the previously-made backup and see if the issue returns. I will include links to articles outlining each of these processes below:

How to back up your iPhone, iPad, and iPod touch
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Restore your iPhone, iPad, or iPod touch from a backup

Have a fantastic day!
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by johnwhaffner,

johnwhaffner Oct 2, 2016 9:26 AM in response to Starr.C
Level 1 (5 points)

iPhone

Oct 2, 2016 9:26 AM in response to Starr.C

Thank you, Starr. I've tried restarting but will try deleting Maps and reinstalling next.... Thank you.
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by becky_s22,

becky_s22 Oct 2, 2016 10:29 AM in response to johnwhaffner
Community Specialists

Oct 2, 2016 10:29 AM in response to johnwhaffner

Great, johnwhaffner! Let us know what happens.

Cheers.
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