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Helpful answers
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Oct 2, 2016 10:10 AM in response to Mahmoud.89by jameson.h,Hi Mahmoud.89,
I understand that after recently updating your iPhone, you're only hearing audio from one side of your headphones. I know it's important to hear all of the sound coming from your iPhone, so I'm happy to help.
It sounds like you've done a great job with your troubleshooting so far, including testing with another pair of headphones:
If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
That article mentions that if you continue to have issues with another set of headphones, you may find more information by using another one of Apple's support resources:Contact Apple Support
Thanks for using the Apple Support Communities. Cheers!
