Cannot download songs offline from Apple Music

I have already paid to become a member of Apple Music. But after I have added the songs to my iCloud library, I clicked download, the phone just cannot download those songs. These songs are shown in the downloading section but the downloading process just will not be finished. This problem occurs after I have uploaded to iOS 10.0.2 on my iPhone 7. Please help.User uploaded file

iPhone 7, iOS 10.0.2

Posted on Oct 1, 2016 5:16 AM

Reply
1 reply

Oct 1, 2016 9:14 AM in response to mystreet123

I've had a couple of strange issues with apple music since ios 10.


They have all seemed to have been resolved for me by disabling icloud music library on my ios devices , turning off apple music in the music settings , then re-enabling it all and starting afresh. Don't worry all playlists and albums etc will be there still when you re-enable icloud library.


It will unfortunately remove your offline music that is already downloaded so you would have to download it again but hopefully it will help fix your problem 🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot download songs offline from Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.