Upgrade to El Capitan not good, should I try Sierra or go back to Yosmite?

Hi I upgraded to El Capitan about a week ago.

Finder quit once almost straight a way.

I noticed the application folder won't sort by name right away too.

Some folders will sort by name & some won't sort at all.

Mac has restarted on it's own 3 times.

Mail crashed a couple of times.


I have a bootable backup from just before I upgraded.

I'm wondering if I should go ahead & try Sierra from here or go back to Yosemite & try the El Capitan upgrade again or go to Sierra from Yosemite.


Any ideas?

I have a late 2012 Mac Mini now running 10.11.6

2.5 GHz Intel Core i5

4GB ram


Before the upgrade to El Capitan I got spinning balls if I had a lot of browser tabs open but since I get a lot of spinning balls doing anything.


Thanks for any help how best to proceed.

Mac mini, OS X Yosemite (10.10.5), Late 2012 2.5 GHz Intel Core i5

Posted on Oct 1, 2016 7:35 AM

Reply
6 replies

Oct 1, 2016 8:00 AM in response to Happy Snapper

Happy Snapper wrote:


Hi I upgraded to El Capitan about a week ago.

Finder quit once almost straight a way.

I noticed the application folder won't sort by name right away too.

Some folders will sort by name & some won't sort at all.

Mac has restarted on it's own 3 times.

Mail crashed a couple of times.


I have a bootable backup from just before I upgraded.

I'm wondering if I should go ahead & try Sierra from here or go back to Yosemite & try the El Capitan upgrade again or go to Sierra from Yosemite.


Any ideas?

I have a late 2012 Mac Mini now running 10.11.6

2.5 GHz Intel Core i5

4GB ram


Before the upgrade to El Capitan I got spinning balls if I had a lot of browser tabs open but since I get a lot of spinning balls doing anything.


Thanks for any help how best to proceed.

The update has more processing to do than just downloading the os. Open activity monitor and watch disk activity - you may also see disk arbitrator running, mds and mdworker jobs -- and the disk activity will show read-writes even though you are not doing anything. Wait for it to settle down.


Jumping in immediately before your system is ready will cause problems.


You also probably need more ram - as Apple changed memory management after Maverick - so you cannot count on your system being properly sized for running the same things you ran before Yosemite.

Oct 1, 2016 8:39 AM in response to dialabrain

I forgot to say my Sound pane in System Prefs. won't load.

Thanks for your help. Looks like more Ram would help, anything else you see?

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-01 10:21:57

Download EtreCheck from https://etrecheck.com

Runtime 7:16

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is restarting


Hardware Information:

Mac mini (Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac mini - model: Macmini6,1

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

Intel HD Graphics 4000

VA2248 SERIES 1920 x 1080 @ 60 Hz


System Software:

OS X El Capitan 10.11.6 (15G1004) - Time since boot: about 9 hours


Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (61.15 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

Apple, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Kingsis Peripherals Evoluent VerticalMouse 3

Apple, Inc Apple Keyboard


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (2.0 - 2015-01-29) [Support]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.5.1 - 2016-09-20) [Support]

[not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4 - 2016-09-20) [Support]

[not loaded] com.maudio.usb.mobilepre.boot.driver (1.7.1 - 2016-09-20) [Support]

[not loaded] com.maudio.usb.mobilepre.driver (1.7.1 - 2016-09-20) [Support]

[loaded] com.vara.driver.VaraAudio (1.0.3 - 2016-09-20) [Support]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.0.5-3 - 2016-09-20) [Support]

[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-09-20) [Support]

[loaded] zoom.us.ZoomAudioDevice (1.2 - SDK 10.9 - 2016-09-20) [Support]


Startup Items:

M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

Startup items no longer function in OS X Yosemite or later


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 156 Apple tasks

[running] 63 Apple tasks

[killed] 13 Apple tasks

13 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 154 Apple tasks

[running] 78 Apple tasks

[killed] 12 Apple tasks

12 processes killed due to insufficient RAM


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-20) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-06-14) [Support]

[loaded] com.[redacted]ogle.keystone.agent.plist (2016-07-11) [Support]

[not loaded] com.oracle.java.Java-Updater.plist [Support]

[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]


Launch Daemons:

[running] com.adobe.ARM.[...].plist (2016-01-30) [Support]

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-09-01) [Support]

[running] com.adobe.agsservice.plist (2016-08-12) [Support]

[failed] com.adobe.fpsaud.plist (2015-10-15) [Support]

[loaded] com.adobe.versioncueCS3.plist (2013-02-18) [Support]

[running] com.eltima.ElmediaPlayer.daemon.plist (2013-03-21) [Support]

[loaded] com.[redacted]ogle.keystone.daemon.plist (2016-09-02) [Support]

[running] com.nalpeiron.netpro.plist (2015-03-25) [Support]

[not loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist (2015-04-18) [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]

[failed] com.symantec.nav.uninstall.English.plist (2014-06-04)

[running] com.syniumsoftware.CleanAppDaemon.plist (2016-02-17) [Support]

[loaded] net.telestream.LicensingHelper.plist (2016-07-10) [Support]

[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2014-07-28) [Support]

[loaded] com.adobe.ARM.[...].plist (2010-06-16) [Support]

[loaded] com.apple.SafariBookmarksSyncer.plist (2010-02-26)

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-07-12) [Support]

[loaded] com.spotify.webhelper.plist (2016-09-17) [Support]

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (2010-12-03) [Support]


User Login Items:

CopyPaste Pro Application (/Applications/CopyPaste Pro.app)

Rogue Amoeba Schedule Helper Application Hidden (/Library/Application Support/Audio Hijack Pro/Rogue Amoeba Schedule Helper.app)

Dropbox Application (/Applications/Dropbox.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Audio Hijack 3 Schedule Helper Application Hidden (/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)

EvernoteHelper Application (/Applications/Evernote.app/Contents/Resources/EvernoteHelper.app)

InfiniteHD Application (~/Library/Octoshape/InfiniteHD.app)


Internet Plug-ins:

JavaAppletPlugin: Unknown Check version

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

Google Earth Web Plug-in: 7.1 (2016-08-19) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-08)

Flip4Mac WMV Plugin: 3.3.7.2 - SDK 10.7 (2015-11-29) [Support]

OfficeLiveBrowserPlugin: 12.3.6 (2013-03-18) [Support]

RealPlayer Plugin: Unknown

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-09-01) [Support]

FlashPlayer-10.6: 19.0.0.226 - SDK 10.6 (2015-11-07) [Support]

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-01) [Support]

QuickTime Plugin: 7.7.3 (2016-07-08)

Flash Player: 19.0.0.226 - SDK 10.6 (2015-11-07) Outdated! Update

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

iPhotoPhotocast: 7.0 (2012-12-04)

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

VLC Plugin: 0.8.6d (2012-12-04) [Support]

EPPEX Plugin: 3.0.5.0 (2012-12-04) [Support]

DirectorShockwave: 12.1.1r151 - SDK 10.6 (2014-04-16) [Support]


User internet Plug-ins:

OctoshapeWeb: 1.0 - SDK 10.8 (2015-11-16) [Support]

ZoomUsPlugIn: 3.5.49863.0509 - SDK 10.11 (2016-05-23) [Support]

FreeConferenceCallPlugin: 1.2.3 - SDK 10.5 (2016-03-22) [Support]

xOctoshapeWeb: 1.0 (2011-04-23) [Support]

fbplugin_1_0_3: Unknown (2010-02-26) [Support]

bjnplugin_2.100.102.8: bjnplugin 2.100.102.8 - SDK 10.9 (2015-08-09) [Support]

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2014-01-06) [Support]

bjninstallplugin_2.100.102.8: bjninstallplugin 2.100.102.8 - SDK 10.9 (2015-08-09) [Support]


Safari Extensions:

BlueJeansNetwork - Blue Jeans Network, Inc. - http://www.bluejeans.com (2015-09-19)

Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-08-09)

Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-10-17)


3rd Party Preference Panes:

Adobe Version Cue CS3 (2013-02-18) [Support]

CleanApp Logging Service (2016-02-17) [Support]

Flash Player (2015-10-15) [Support]

Flip4Mac WMV (2015-11-29) [Support]

MAudioMobilePreUSB (2012-12-04) [Support]

Perian (2012-12-04) [Support]


Time Machine:

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 438.10 GB

Destinations:

TimeMachine Mini [Local]

Total size: 2.00 TB

Total number of backups: 60

Oldest backup: 2/15/13, 2:18 AM

Last backup: 9/19/16, 12:21 PM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 499.25 GB X 3)


Top Processes by CPU:

8% kernel_task

8% Google Chrome Helper(9)

5% coreaudiod

4% Google Chrome

2% WindowServer


Top Processes by Memory:

582 MB Google Chrome Helper(9)

527 MB kernel_task

254 MB Mail

221 MB mdworker(18)

184 MB Google Chrome


Virtual Memory Information:

78 MB Free RAM

3.92 GB Used RAM (746 MB Cached)

16 MB Swap Used


Diagnostics Information:

Oct 1, 2016, 12:44:59 AM Self test - passed

Sep 29, 2016, 03:09:14 PM ~/Library/Logs/DiagnosticReports/Mail_2016-09-29-150914_[redacted].crash

/Applications/Mail.app/Contents/MacOS/Mail



Oct 1, 2016 5:20 PM in response to Happy Snapper

The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on an early 2008 iMac supposedly limited to 4 GB and noticed an improvement.


Crucial


Other World Computing

Symantec Uninstaller

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Upgrade to El Capitan not good, should I try Sierra or go back to Yosmite?

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