email setup on phone
when I try to setup email on a new Iphone 7 plus it reverts back to the page to pick a carrier after i enter the name and password.
User profile for user:
norm123
User level:
Community Specialist
Hi hoot10,
Congratulations on the new iPhone 7 Plus. I understand from your post that you are having issues adding your email account to the iPhone. I use email on a daily basis, so I understand the concern. Let's see what we can do.
I'd like to have you force close the Settings and Mail app (if opened) then restart the iPhone and then try to add the mail account again.
Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
Please reach out again if the issue persists. Thanks for using the Apple Support Communities. Have a great day!
Congratulations on the new iPhone 7 Plus. I understand from your post that you are having issues adding your email account to the iPhone. I use email on a daily basis, so I understand the concern. Let's see what we can do.
I'd like to have you force close the Settings and Mail app (if opened) then restart the iPhone and then try to add the mail account again.
Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
Please reach out again if the issue persists. Thanks for using the Apple Support Communities. Have a great day!