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Helpful answers
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Oct 1, 2016 2:01 PM in response to Casinopeteby elcpu,★HelpfulTry holding down these buttons at the same time for at least ten seconds, until the Apple logo appears: a) the Sleep/Wake button and the Volume down button (iPhone 7 and iPhone 7 Plus) or b) the Sleep/Wake button and the Home button (all other models)
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Oct 1, 2016 2:04 PM in response to elcpuby Casinopete,Resetting my IPad Air unfortunately did not solve the problem, but thank you. Any other suggestions out there?