bigpal

Q: M4V/MP4 support on MacOS Sierra broken?

I have a decent movie collection I started some fifteen years ago. Whenever I purchase a DVD or BD, I digitize it, specifically into a m4v container using h.264 compression. The system has worked for years, and my AppleTV's have happily supported all of my media.

 

On El Capitan, all of my movies played on iTunes, Quicktime, AppleTV, and even Plex. Both mp4 and m4v. (both use h.264 compression, but m4v and mp4 containers differ slightly). When I upgraded to Sierra, I noticed the album art wasn't showing up in Finder or in iTunes. When I try to play certain movies, Quicktime fails. iTunes can't play them, and neither can Plex. VLC plays everything fine. It's happening on about half of the titles. They are encoded the same, and it makes no difference whether they are HD or SD. It happens on multiple systems, on have Sierra in common. They all have the same behavior, exactly. I restored my media server to the day before Sierra, and everything is working again on El Capitan. It doesn't appear that Quicktime has changed. All I can think is that Perian finally broke, since it is no longer under development. What puzzles me, is that I shouldn't need Perian for m4v, since this is a Apple supported format.

 

Any ideas on what the heck happened to h.264/m4v/mp4 support after the upgrade? Is anyone else experiencing this?

iMac, macOS Sierra (10.12)

Posted on Oct 1, 2016 11:08 AM

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Q: M4V/MP4 support on MacOS Sierra broken?

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  • Helpful answers

  • by Piyush Rajput,Helpful

    Piyush Rajput Piyush Rajput Oct 2, 2016 8:46 PM in response to bigpal
    Level 1 (9 points)
    Oct 2, 2016 8:46 PM in response to bigpal

    On m4v files that do not play on Sierra, please check if they contain original DTS soundtrack. Sierra does not recognise these files, and iTunes and QT do not play them.

    In my case, the m4v files that are encoded with AAC and AC3 soundtracks are recognised by Sierra and iTunes and QT play them fine. But the files that have original DTS soundtrack in addition to AAC and AC3 do not play on Sierra.

     

    Something Apple needs to fix.

  • by bigpal,

    bigpal bigpal Oct 2, 2016 8:49 PM in response to Piyush Rajput
    Level 1 (4 points)
    Mac OS X
    Oct 2, 2016 8:49 PM in response to Piyush Rajput

    Here is an older movie that isn't playing through QT or iTunes. It has AAC and AC3 audio streams and H.264 compression. This should be relatively standard for mpeg video. Like I said, VLC plays it fine. There's some serious problems with how Sierra is handling video...

     

    Screen Shot 2016-10-02 at 8.45.06 PM.png

  • by bigpal,

    bigpal bigpal Oct 3, 2016 8:40 PM in response to bigpal
    Level 1 (4 points)
    Mac OS X
    Oct 3, 2016 8:40 PM in response to bigpal

    In addition to this, my 4th generation Apple TV will not play any of my movies. Now that I rolled back to OS X el capitan, iTunes can play everything fine again, but now Apple TV is saying "error loading content".

     

    I can't be the only one having this issue.