Failed Sierra installation

On Sept. 22 I tried unsuccessfully to install MacOS 10.12 Sierra. It failed during installation with an insufficient hard drive space message despite having 198 gb available. Today I tried again but the Ap Store reports that Sierra has been downloaded. If so how do I either delete it or restart the installation process?

iMac, OS X El Capitan (10.11.1), 3.06 GHz Core 2 Duo 12 GB ram

Posted on Oct 1, 2016 10:56 AM

Reply
5 replies

Oct 1, 2016 11:36 AM in response to Kappy

Sierra does not appear in my list of purchases on the App Store. It does, however, show as downloaded on the page used to download it. When installation failed I was left without an operating system and had to use the recovery partition to reinstall 10.11. It seems I need to find and delete the Sierra download and fix any logs that show it as downloaded. But I don't know how to do that.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Failed Sierra installation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.