HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
-
All replies
-
Helpful answers
-
-
-
Oct 12, 2016 12:36 PM in response to aattaboyby ridermontybarun,I Searched and got a answer that neither apple nor Whatsapp both of these brands are not gonna answer us the are business brands they don't even care about custumers they only want to earn money , , , the only answer is that either this problem solved by next update of these or we are gonna loose our precious data , even Whatsapp support is not replying my mail
-
Oct 12, 2016 2:41 PM in response to ridermontybarunby Fifi trixy,HI I had the same problem, since getting back off hols after hours of wasting my life trying to figure out a way to get it back I decided to reset phone to factory settings and then ohine will detect I cloud and log in and all done !!!
make sure you've done a back up before you do factory settings.
HOod of this helps )
-
Oct 15, 2016 4:12 AM in response to ridermontybarunby rickyriktam,I had the same problem of 99% restored going on for ever. and have now solved it.
Ackan is right, thank you Ackan, If you have your iPhone backed up to iCloud you can restore it through iTunes on your computer.
Go to iTunes/iPhone/Summary/Restore Back Up. I just did that and it worked for me.
You get a message that you have to turn 'Find My Phone' off first which is in settings on the phone under iCloud.
-
Oct 15, 2016 12:38 PM in response to zinacefby ridermontybarun,DDid u found any solution, I'm still facing this problem
-
Oct 15, 2016 12:42 PM in response to aattaboyby ridermontybarun,U Can see the pic I have uploaded , restore backup is not available why , but I have backup on my iCloud , I can see that I have a backup of my phone to iCloud
-
Oct 15, 2016 12:47 PM in response to rickyriktamby ridermontybarun,Just look at the pic I have uploaded that I can't get the option to restore from iCloud,
-
Oct 15, 2016 11:49 PM in response to ridermontybarunby csrohith,I have the same issue on my phone too. My iPhone 6 conked up. Apple replaced my phone last night. (Thsts a different story altogether, where I could have sued apple). I tried to install whatsapp and restore backup. The Whatsapp scren says i have about 1.55 GB of data backup on iCloud and its stuck at 99% since last night. Tried restarting my phone several times. I dont have a physical backup on my computer using iTunes. Whatsapp is only on iCloud. Neither Apple nor WhatsApp is responding to queries. Whats the point of having a service called iCloud, if it can't restore cloud backups, it doesn't even make sense. I am sure both Apple and WhatsApp aren't going to hear us. I am trying to use third party apps to retrieve data from iCloud. Will post updates here if I happen to get lucky.
-
Oct 16, 2016 10:08 AM in response to csrohithby ridermontybarun,bro , u r right but whenever u get the solunion please give me the contact details of u so can i will be in touch with u and we can chat on that and hopefully find any solution of this problem , if u use insta please send me a message on "ridermontybarun" that was my username of insta, because I can't use Whatsapp becuse I don't wanna skip the restore , u know that we have to get that data at any cost that is very precious for me , and I want my data back , and also my review is not posting on AppStore I don't know why , but neither WhatsApp is trustable nor apple both *****
-
Oct 16, 2016 10:10 AM in response to rickyriktamby ridermontybarun,WWhat is the use of iCloud then tell me , who gonna answer
-
Oct 16, 2016 11:36 AM in response to aattaboyby Supermariooma,I am also having the same problem and have not been able to access Whatsapp for 10 days now. I can see my whatsapp data is stored under iCloud however it is stuck restoring at 99%. I do not want to lose my chat history. I have tried so many things and have found no solution. Anyone know what I should do?
-
Oct 16, 2016 3:23 PM in response to Supermarioomaby ridermontybarun,NO one cares, we can't do anything in this , apple and Whatsapp both are ignoring us , after all they are not posting ou reviews , they also don't have any answers or solution to this problem, they are madarchod , i wish they will become helpless in future like us
-
-
Oct 17, 2016 2:28 AM in response to Supermarioomaby csrohith,I contacted Apple Yesterday. It seems WhatsApp is having troubles connecting to the iCloud Servers and viceversa. They are working on a fix apparently. I will be notified once it has been resolved. I think I am going to wait it out until they fix the issue, and restore my backup. Will post here soon as i get an update from the Apple Team.