RicRat05

Q: iOS 10 update charging issue

After updating to iOS10 on my iPad Air, I started having a charging issue.  With cable plugged in, the battery icon at top right would change to "Not Charging".  I did have a usb extension cable between the lightning cable and wall plug.  I removed the extension cable and charging started working correctly.  Put the extension cable back on and issue returns.

This is either a issue with the update or intentionally done to force people to buy Apple products.  What update to the system would cause charging issues with a aftermarket cable?

iPad Air, iOS 10.0.2

Posted on Oct 1, 2016 1:43 PM

Close

Q: iOS 10 update charging issue

  • All replies
  • Helpful answers

  • by elcpu,

    elcpu elcpu Oct 1, 2016 1:45 PM in response to RicRat05
    Level 6 (16,260 points)
    Photos for Mac
    Oct 1, 2016 1:45 PM in response to RicRat05

    I am using aftermarket but MFi certified cables with no issues.

    If your device will not charge try the steps in this Apple article:

    https://support.apple.com/en-us/HT201569

  • by RicRat05,

    RicRat05 RicRat05 Oct 1, 2016 1:54 PM in response to elcpu
    Level 1 (5 points)
    iPad
    Oct 1, 2016 1:54 PM in response to elcpu

    It is charging with the cable and plug that came with it.  It will not charge with the usb extension cable attached between the plug and stock lightning cable.  It worked fine for 6 months until the update last night.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Oct 2, 2016 7:25 AM in response to RicRat05
    Level 5 (4,249 points)
    Apple TV
    Oct 2, 2016 7:25 AM in response to RicRat05

    Hi. With iOS 10, the charge voltage/current monitoring is more sensitive. It actually is charging, only not at the optimum speed. Your extension probably adds too much voltage drop, and the Apple cable is also pretty thin. FWIW I'm using a 10 ft Lightning cable from Walmart, which still works normally, but it's much thicker than the Apple one.

  • by RicRat05,

    RicRat05 RicRat05 Oct 2, 2016 5:32 PM in response to Diana.McCall
    Level 1 (5 points)
    iPad
    Oct 2, 2016 5:32 PM in response to Diana.McCall

    Do you think a 12w wall adapter will work better than the 10w that came with the iPad Air?

  • by Diana.McCall,

    Diana.McCall Diana.McCall Oct 3, 2016 4:49 AM in response to RicRat05
    Level 5 (4,249 points)
    Apple TV
    Oct 3, 2016 4:49 AM in response to RicRat05

    Yes. But my iPad Air came with the 12 W. Do you maybe have an Air 2? But I don't think the higher rating will overcome your cable problem.

  • by Beau0058,

    Beau0058 Beau0058 Oct 3, 2016 6:26 PM in response to RicRat05
    Level 1 (8 points)
    Servers Enterprise
    Oct 3, 2016 6:26 PM in response to RicRat05

    None of my USB devices work after the upgrade to iOS 10 either. My wife's phone and iPad work because she never upgraded. I should never have upgraded. Getting. Really sick of Apple's arrogance and as much as I like their products I think I am finally done with them - not that they care....

  • by tmeatl,

    tmeatl tmeatl Oct 6, 2016 4:53 PM in response to RicRat05
    Level 1 (8 points)
    iPad
    Oct 6, 2016 4:53 PM in response to RicRat05

    Same here, but with the normal cables and OEM charger.  happens on three of my iPads now after upgrading to iOS 10.  It didn't happen right away, and it does charge despite the "not charging" message. 

     

    Strangely, the iPad I'm typing this on now was exhibiting the issue the last few days but not today.  Only thing I did was use it to about 50% battery and plugged it in.

     

    IT has to be something with iOS 10. I expect a fix.

  • by enuffsed,

    enuffsed enuffsed Oct 6, 2016 6:49 PM in response to RicRat05
    Level 1 (4 points)
    Oct 6, 2016 6:49 PM in response to RicRat05

    My iPad Air began charging slowly after upgrading to iOS 10. After seeing a message appear over & over last night "Accessory Not Supported" I started to suspect my 6' Anker Lightning cable I've been using the past 3 months without issue. Swapped back to the Apple cable with no change. Battery has since died and it won't charge at all. The Genius Bar could only offer me a replacement iPad for $249. My iPad is only 2 years old! Seems very wrong of Apple!! Extremely dissapointed in them to allow a bug such as this that renders your device useless pushed on the unexpecting thru an upgrade. Very careless! Even if a fix is in the 10.1 update, I can't even power my device to fix it. Nice move!