Macbook Pro 17 2011 completely slow, with a new SSD also

Question

Level 1

9 points

Macbook Pro 17 2011 completely slow, with a new SSD also

Hi all,

I bought a used Macbook Pro 17 Early 2011, but it is very slow on booting, installing or browsing Photos or internet, I formatted the HDD and installed MacOS Sierra and the installation took about 2 hoers till it finished, but it became slower, then I bought a new Samsung SSD but no way, the Macbook Pro still slow.

The Hardware test showed that I have one Problem with the battery.

I googled about the Problem and I found that maybe my Firmware is old and I think it is:

I tried to install the last version but it need OS X 10.8.5 or 10.9.5 and I installed the 10.9.5 and it took about 1 hour:

in the end the Firmware file told me that I don't need this update:

I hope in any one can help me.

Best Regards.

Mac Pro, OS X El Capitan (10.11.5)

Posted on Oct 1, 2016 12:15 PM

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Answer 1

MekyMac Author

Level 1

9 points

Oct 2, 2016 3:16 AM in response to leroydouglas

Thanks Leroydouglas,

I did them but still have the Problem, Sierra took up to 2 hours till it installed, I found another Problem maybe tell us something, I couldn't rename the Partition but the Keyboard was working.

The installation took 1 hour to prepare and 1 hour to install:

maybe it is a power Problem? my battery is already dead:

Battery Information:

Model Information:

Serial Number: C01137504KVDGKMA8

Manufacturer: DP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 406

Hardware Revision: 1

Cell Revision: 1102

Charge Information:

Charge Remaining (mAh): 0

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 1421

Health Information:

Cycle Count: 1128

Condition: Replace Now

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 7695

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

GPUSwitch: 2

Hibernate Mode: 3

PrioritizeNetworkReachabilityOverSleep: 0

Standby Delay: 4200

Standby Enabled: 0

Battery Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

GPUSwitch: 2

Hibernate Mode: 3

Reduce Brightness: Yes

Standby Delay: 4200

Standby Enabled: 0

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes

ID: 0x0100

Wattage (W): 85

Revision: 0x0000

Family: 0x0085

Serial Number: 0x00ccf8ed

Charging: No

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Answer 2

MekyMac Author

Level 1

9 points

Oct 7, 2016 12:04 PM in response to OGELTHORPE

Dear OGELTHORPE,

thanks again but still very slow, I made a new check and Apple hardware check:

I don't know why I still have the battery error?

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-07 20:54:13

Download EtreCheck from https://etrecheck.com

Runtime 5:12

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: No problem - just checking

Hardware Information: ⓘ

MacBook Pro (17-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,3

1 2,2 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1

Video Information: ⓘ

Intel HD Graphics 3000

AMD Radeon HD 6750M - VRAM: 1024 MB

Color LCD 1920 x 1200

System Software: ⓘ

macOS Sierra 10.12 (16A323) - Time since boot: less than an hour

Disk Information: ⓘ

Samsung SSD 850 PRO 512GB disk0 : (512,11 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MacOS (disk1) / [Startup]: 510.88 GB (481.29 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 511.25 GB Online

MATSHITADVD-R UJ-898 ()

USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ

Mac App Store and identified developers

System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 172 Apple tasks

[running] 92 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 42 Apple tasks

[loaded] 164 Apple tasks

[running] 96 Apple tasks

User Login Items: ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ⓘ

QuickTime Plugin: 7.7.3 (2016-09-14)

3rd Party Preference Panes: ⓘ

None

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

254% kernel_task

9% secd

9% WindowServer

2% com.apple.AmbientDisplayAgent

0% askpermissiond

Top Processes by Memory: ⓘ

828 MB kernel_task

115 MB softwareupdated

82 MB mds_stores

82 MB Spotlight

82 MB UserEventAgent(2)

Virtual Memory Information: ⓘ

11.00 GB Free RAM

4.84 GB Used RAM (2.93 GB Cached)

0 B Swap Used

Diagnostics Information: ⓘ

Oct 7, 2016, 08:46:11 PM Self test - passed

Oct 6, 2016, 09:56:02 PM /Library/Logs/DiagnosticReports/cloudd_2016-10-06-215602_[redacted].cpu_resourc e.diag [Details]

/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

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Answer 3

MekyMac Author

Level 1

9 points

Oct 11, 2016 11:29 PM in response to OGELTHORPE

Dear OGELTHORPE,

I tried other RAMs but no different, I installed windows 7 2 times, one without bootcamp and one with, the tests show me high results for RAMs, SSD and Graphic card but low for the Processor, I made this photo before installing the graphic cards driver:

I don't have a photo after installing the drivers but it was also above 7.0

do you think I have problem in the Processor?

when I watch it on Windows 7, any small task take minimum 30%.

Best Regards

Reply

Answer 4

MekyMac Author

Level 1

9 points

Oct 6, 2016 10:57 PM in response to OGELTHORPE

Dear OGELTHORPE,

thank you again and here is the full Report:

I choose ( Computer too slow)

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-07 07:53:37

Download EtreCheck from https://etrecheck.com

Runtime 3:24

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (17-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,3

1 2,2 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1

Video Information:ⓘ

Intel HD Graphics 3000

Color LCD 1920 x 1200

AMD Radeon HD 6750M - VRAM: 1024 MB

System Software:ⓘ

macOS Sierra 10.12 (16A323) - Time since boot: less than an hour

Disk Information:ⓘ

Samsung SSD 850 PRO 512GB disk0 : (512,11 GB) (Solid State - TRIM: No)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MacOS (disk1) / [Startup]: 510.88 GB (452.47 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 511.25 GB Online

MATSHITADVD-R UJ-898 ()

USB Information:ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 172 Apple tasks

[running] 92 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 42 Apple tasks

[loaded] 166 Apple tasks

[running] 94 Apple tasks

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:ⓘ

QuickTime Plugin: 7.7.3 (2016-09-14)

3rd Party Preference Panes:ⓘ

None

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

110% Mail

57% WindowServer

8% kernel_task

4% AddressBookSourceSync

4% reversetemplated

Top Processes by Memory:ⓘ

763 MB kernel_task

279 MB com.apple.WebKit.WebContent(2)

180 MB mdworker(12)

115 MB Safari

98 MB mds_stores

Virtual Memory Information:ⓘ

12.00 GB Free RAM

4.12 GB Used RAM (2.36 GB Cached)

0 B Swap Used

Diagnostics Information:ⓘ

Oct 7, 2016, 07:43:08 AM Self test - passed

Oct 6, 2016, 09:56:02 PM /Library/Logs/DiagnosticReports/cloudd_2016-10-06-215602_[redacted].cpu_resourc e.diag [Details]

/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

Reply

Answer 5

OGELTHORPE

Level 9

57,317 points

Oct 8, 2016 4:07 AM in response to MekyMac

I cannot offer any definitive explanation for the battery error. All the information displayed on your System Information>Power display looks normal.

You have 'kernel task' using a lot of CPU resources. Look at the information in this discussion, specifically Linc Davis' definition and the CNET article by Topher Kessler (an occasional participant here).

https://discussions.apple.com/thread/6452727?start=0&tstart=0

https://www.cnet.com/news/kerneltask-process-taking-up-an-inordinate-amount-of-c pu/

I am wondering if there may be something wrong with your SSD. From the recovery partition, run Disk Utility>First Aid>Repair.

Last I would install the original RAM and see if that makes any difference.

Ciao.

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Answer 6

OGELTHORPE

Level 9

57,317 points

Oct 12, 2016 3:34 AM in response to MekyMac

Simply installing different RAM by itself is not a proper test. It must be modules that conform to the specifications required for your MBP: 204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM.

I am not well versed in Windows but it is my understanding that Windows can only be installed via Bootcamp. How you were able install without Bootcamp mystifies me.

You might run an Apple Hardware Test that may pick up CPU or other problems:

https://support.apple.com/en-us/HT201257

Note that an error free AHT is not conclusive.

If the AHT does result in no errors, I think the best option becomes a visit to an Apple store genius bar. They have better tests available than the AHT and the evaluation will be FREE.

Ciao.

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Answer 7

OGELTHORPE

Level 9

57,317 points

Oct 2, 2016 4:03 AM in response to Esquared

Esquared wrote:

This could definitely be a battery problem. From what I remember, these older models only ran at full speed when both battery and AC power were available.

Or phrased another way, OSX will throttle the CPU if there is no battery present. The OP has a non functional battery installed, ie: essentially no battery.

Ciao.

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Answer 8

MekyMac Author

Level 1

9 points

Oct 2, 2016 4:11 AM in response to Esquared

Thanks Esquared,

I already bought one and I must receive it after 2 Days and I hope it will solve the Problem.

everything slow, even when I am typing here, I see the letter after a second or more and sometimes it shows every 2 or 3 letters together.

Best Regards.

Reply

Answer 9

OGELTHORPE

Level 9

57,317 points

Oct 2, 2016 4:24 AM in response to MekyMac

I suggest that you remove the battery NOW. Old Lithium ion batteries are known to expand and can severely damage a MBP.

Date and time can always be reset in System Preferences>Date & Time.

Ciao.

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Answer 10

OGELTHORPE

Level 9

57,317 points

Oct 7, 2016 3:38 AM in response to MekyMac

Based on the Etrecheck information, I would suggest that you enable TRIM on your SSD.

Mail is using a lot of CPU resources. What happens if you disable it?

Windowserver is another CPU glutton. See if any of the suggestions in this link can help:

https://www.google.com/search?q=window+server+mac&ie=utf-8&oe=utf-8

Ciao.

Reply

Answer 11

Oct 1, 2016 12:42 PM in response to MekyMac

Try resetting the SMC http://support.apple.com/kb/ht3964

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

Reply

Answer 12

Esquared

Level 6

12,409 points

Oct 2, 2016 3:18 AM in response to MekyMac

This could definitely be a battery problem. From what I remember, these older models only ran at full speed when both battery and AC power were available.

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