Q: MacBook Pro experiencing repeated kernel panics
Hi
I have been experiencing repeated kernel panics on my MacBook Pro (Retina, 15-inch, Mid 2014). Typically, a piece of software will 'quit unexpectedly' a couple of times (Safari Web Content, Mail, Finder). Then randomly the system will completely freeze for two seconds and restart.
I have tried running the system in Safe Mode, but still experienced kernel panics. I then erased the hard driver and reinstalled the El Capitan afresh (and subsequently upgrading to Sierra). I have continued to experience these error messages and kernel panics, which I can only assume means I have a hardware issue.
I am taking the device to a Genius Bar next week, but in the meantime wondered whether anyone could look over panic report and spot a possible cause? I've never added or changed any of the hardware - the MacBook is exactly as it was when I purchased it.
*** Panic Report ***
panic(cpu 6 caller 0xffffff80013ef077): "Possible memory corruption: pmap_pv_remove(0xffffff80208925e0,0x10f621000,0x40, 0x40000, 0xffffff81e9943b8c, 0xffffff81e9943b80): null pv_list!"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.1.32/osfmk/i386/pm ap_internal.h:786
Backtrace (CPU 6), Frame : Return Address
0xffffff81e99439b0 : 0xffffff80012f748c
0xffffff81e9943a30 : 0xffffff80013ef077
0xffffff81e9943bc0 : 0xffffff80013735e1
0xffffff81e9943d50 : 0xffffff8001374ea5
0xffffff81e9943f30 : 0xffffff800140a35c
0xffffff81e9943fb0 : 0xffffff80012a9655
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
16A323
Kernel version:
Darwin Kernel Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:xnu-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Kernel slide: 0x0000000001000000
Kernel text base: 0xffffff8001200000
__HIB text base: 0xffffff8001100000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 618091097144
last loaded kext at 499153283898: com.apple.iokit.IOBluetoothUSBDFU 5.0.0f18 (addr 0xffffff7f8418c000, size 12288)
last unloaded kext at 379778273675: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f83523000, size 40960)
loaded kexts:
com.apple.iokit.IOBluetoothUSBDFU 5.0.0f18
com.apple.driver.AppleUSBTCKeyEventDriver 251
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.13.60
com.apple.driver.AppleHDA 276.26
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.0f18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.1.8
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.0f18
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleCameraInterface 5.57.0
com.apple.driver.AppleIntelFramebufferAzul 10.1.8
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleUSBCardReader 404.1.1
com.apple.driver.AppleUSBTCButtons 251
com.apple.driver.AppleUSBTCKeyboard 251
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 39
com.apple.filesystems.hfs.kext 366.1.1
com.apple.iokit.IOAHCIBlockStorage 295.1.1
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AirPort.Brcm4360 1100.37.1a16
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 171
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.cdc 5.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 276.26
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 152
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.0f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.0f18
com.apple.iokit.IOBluetoothFamily 5.0.0f18
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.13.60
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGraphicsDeviceControl 3.13.60
com.apple.iokit.IOAcceleratorFamily2 288.13
com.apple.driver.AppleHDAController 276.26
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 276.26
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 394
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.CoreStorage 540
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.AppleThunderboltDPInAdapter 4.5.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.5.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.3
com.apple.driver.AppleThunderboltNHI 4.1.3
com.apple.iokit.IOThunderboltFamily 6.2.1
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 444
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: APPLE SSD SM0256F, 251 GB
Model: MacBookPro11,2, BootROM MBP112.0138.B17, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Model: MacBookPro11,2, BootROM MBP112.0138.B17, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
MacBook Pro with Retina display, macOS Sierra (10.12)
Posted on Oct 1, 2016 12:59 PM
You appear to be running unmodified Mac OS (no third-party kernel extensions added). Mac OS does not crash in this fashion. You should pay attention to this statement from the crash report:
panic(cpu 6 caller 0xffffff80013ef077): "Possible memory corruption:
Posted on Oct 3, 2016 2:36 PM