lattwood

Q: MacBook Pro experiencing repeated kernel panics

Hi

 

I have been experiencing repeated kernel panics on my MacBook Pro (Retina, 15-inch, Mid 2014). Typically, a piece of software will 'quit unexpectedly' a couple of times (Safari Web Content, Mail, Finder). Then randomly the system will completely freeze for two seconds and restart.

 

I have tried running the system in Safe Mode, but still experienced kernel panics. I then erased the hard driver and reinstalled the El Capitan afresh (and subsequently upgrading to Sierra). I have continued to experience these error messages and kernel panics, which I can only assume means I have a hardware issue.

 

I am taking the device to a Genius Bar next week, but in the meantime wondered whether anyone could look over panic report and spot a possible cause? I've never added or changed any of the hardware - the MacBook is exactly as it was when I purchased it.

 

*** Panic Report ***

panic(cpu 6 caller 0xffffff80013ef077): "Possible memory corruption: pmap_pv_remove(0xffffff80208925e0,0x10f621000,0x40, 0x40000, 0xffffff81e9943b8c, 0xffffff81e9943b80): null pv_list!"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.1.32/osfmk/i386/pm ap_internal.h:786

Backtrace (CPU 6), Frame : Return Address

0xffffff81e99439b0 : 0xffffff80012f748c

0xffffff81e9943a30 : 0xffffff80013ef077

0xffffff81e9943bc0 : 0xffffff80013735e1

0xffffff81e9943d50 : 0xffffff8001374ea5

0xffffff81e9943f30 : 0xffffff800140a35c

0xffffff81e9943fb0 : 0xffffff80012a9655

 

 

BSD process name corresponding to current thread: ReportCrash

 

 

Mac OS version:

16A323

 

 

Kernel version:

Darwin Kernel Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:xnu-3789.1.32~3/RELEASE_X86_64

Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD

Kernel slide:     0x0000000001000000

Kernel text base: 0xffffff8001200000

__HIB  text base: 0xffffff8001100000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

 

 

System uptime in nanoseconds: 618091097144

last loaded kext at 499153283898: com.apple.iokit.IOBluetoothUSBDFU 5.0.0f18 (addr 0xffffff7f8418c000, size 12288)

last unloaded kext at 379778273675: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f83523000, size 40960)

loaded kexts:

com.apple.iokit.IOBluetoothUSBDFU 5.0.0f18

com.apple.driver.AppleUSBTCKeyEventDriver 251

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.7

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleGraphicsDevicePolicy 3.13.60

com.apple.driver.AppleHDA 276.26

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 5.0.0f18

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD5000Graphics 10.1.8

com.apple.driver.AppleBacklight 170.9.10

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.0f18

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleCameraInterface 5.57.0

com.apple.driver.AppleIntelFramebufferAzul 10.1.8

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleUSBCardReader 404.1.1

com.apple.driver.AppleUSBTCButtons 251

com.apple.driver.AppleUSBTCKeyboard 251

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 39

com.apple.filesystems.hfs.kext 366.1.1

com.apple.iokit.IOAHCIBlockStorage 295.1.1

com.apple.driver.AppleAHCIPort 326

com.apple.driver.AirPort.Brcm4360 1100.37.1a16

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 171

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.usb.cdc 5.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 276.26

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSurface 152

com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.0f18

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.0f18

com.apple.iokit.IOBluetoothFamily 5.0.0f18

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.13.60

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.AppleGraphicsDeviceControl 3.13.60

com.apple.iokit.IOAcceleratorFamily2 288.13

com.apple.driver.AppleHDAController 276.26

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 276.26

com.apple.iokit.IOAudioFamily 205.11

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 394

com.apple.iokit.IOUSBMassStorageDriver 131.1.1

com.apple.iokit.IOSCSIArchitectureModelFamily 394

com.apple.driver.usb.AppleUSBHub 1.1

com.apple.driver.AppleUSBMultitouch 258

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.CoreStorage 540

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.AppleThunderboltDPInAdapter 4.5.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.5.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.3

com.apple.driver.AppleThunderboltNHI 4.1.3

com.apple.iokit.IOThunderboltFamily 6.2.1

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 444

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

 

 

System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)

Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

USB Device: USB 3.0 Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Serial ATA Device: APPLE SSD SM0256F, 251 GB

Model: MacBookPro11,2, BootROM MBP112.0138.B17, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15

Network Service: Wi-Fi, AirPort, en0

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Model: MacBookPro11,2, BootROM MBP112.0138.B17, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)

Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: USB 3.0 Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Oct 1, 2016 12:59 PM

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Q: MacBook Pro experiencing repeated kernel panics

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  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Oct 5, 2016 6:19 PM in response to brandonee
    Level 9 (61,250 points)
    Desktops
    Oct 5, 2016 6:19 PM in response to brandonee

    I had the Logic Board replaced this week and I'm still experiencing issues.

    Your repair comes with a warranty. Take it back to them and ask them to make it right.

     

    Apple Hardware Test is showing everything is OK.

    Apple hardware test says nothing of the kind, ever.

    It says "no fault FOUND", not "no fault exists".  It is very important that you understand the difference between those two, so if they still seem the same to you, please post back and let's discuss it some more.

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