Level 1

54 points

Apple Watch Ceramic case misaligned with face

My new Edition watch came with the face misaligned from the case. There is a noticeable edge in the transition between glass face and ceramic case. Totally unacceptable and obviously a defect. I'm really surprised that this passed the quality inspection.

Posted on Oct 1, 2016 1:11 PM

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2 replies

Level 10

164,015 points

Oct 1, 2016 4:14 PM in response to Surge74

Hi

Contact Apple Support or make a Genius Bar reservation for assistance:

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Level 1

4 points

Feb 15, 2017 8:26 PM in response to Surge74

It's not a defect. I have a the Watch Edition and also have the same edges as yours. It is normal for the ceramics.

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Apple Watch Ceramic case misaligned with face

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