HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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Helpful answers
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Oct 2, 2016 7:39 AM in response to Drkar(87)by FoxFifth,★HelpfulThe following may help:
If you have forgotten the lock screen passcode: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If you have forgotten the password for your Apple ID: If you forgot your Apple ID password - Apple Support