Omniscient-OPs
Level 1 (4 points)
Apple TV

Q: Photos not syncing between iPhone & iPad with IOS10

TThis only just started with the update.   Photos & videos are not syncing across both devices like they used to.  I could take a picture on my phone, go to my iPad and look at it there pretty much instantly.  Now, they aren't syncing up at all.

I've tried totally resetting both devices and still no go.  I've checked the photo settings in iCloud and they match up.

I'm totally lost on this one!

iPad (4th gen) Wi-Fi + Cellular, iOS 10.0.2

Posted on Oct 1, 2016 6:11 PM

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Omniscient-OPs

Q: Photos not syncing between iPhone & iPad with IOS10

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  • by LACAllen,

    LACAllen LACAllen Oct 1, 2016 6:39 PM in response to Omniscient-OPs
    Level 5 (5,204 points)
    iCloud
    Oct 1, 2016 6:39 PM in response to Omniscient-OPs

    I've tried totally resetting both devices and still no go.  I've checked the photo settings in iCloud and they match up.

     

    Can you share with us what those settings are?

     

    Are the photos and videos "correct" on icloud.com? Have you signed out of icloud and back in again on both the iPhone and iPad?

     

    Resetting the devices is not the same as signing out and in again to iCloud.

  • by Omniscient-OPs,

    Omniscient-OPs Omniscient-OPs Oct 1, 2016 9:22 PM in response to LACAllen
    Level 1 (4 points)
    Apple TV
    Oct 1, 2016 9:22 PM in response to LACAllen

    Settings: iCloud Photo Library: on, Download & keep originals, upload to photo stream: on, upload burst: on, iCloud photo sharing: on.

    Icloud.com is useless on an iPad or iPhone.

     

    i Signed out then in to my iCloud on both devices With no luck On syncing the photos/videos. 

  • by LACAllen,

    LACAllen LACAllen Oct 1, 2016 9:32 PM in response to Omniscient-OPs
    Level 5 (5,204 points)
    iCloud
    Oct 1, 2016 9:32 PM in response to Omniscient-OPs

    Icloud.com is useless on an iPad or iPhone.

    Be that as it may... you should find a way to check this as it is a key part of troubleshooting your issue.

     

    If you request the desktop site on your iPad, you will be able to view iCloud.com.

     

    Screen Shot 2016-09-17 at 7.35.39 AM.png