iPad Pro Not Charging

Question

Level 1

8 points

iPad Pro Not Charging

My iPad Pro (10.0.2) says not charging when connected to the 4th USB port closest to the Thunderbolt on my iMac late 2015 OSX 10.11.6. Anything else I connect to it works so there's nothing wrong with that particular port.

However, my iPad charges when connected to the other 3 USB ports. Tried other Apple cables, restarted my iMac and hard reset my iPad.

Basically, it's not the iPad and it's not the USB port cuz they both work when plugged into/with something else. It's just the 2 in conjunction with each other that don't work.

I'm so confused. Anyone else having this problem?

iPad Pro, iOS 10.0.2

Posted on Oct 1, 2016 8:55 PM

Reply

Answer 1

Oct 2, 2016 7:22 AM in response to z3n0rd0n3z

Hi. It seems like the charge voltage/current monitoring software has been changed in iOS 10. It is much more sensitive. Your device is charging when says "not charging", but it's probably charging faster when it shows the lightning bolt. See iPad no longer charges from Computer after update to iOS 10 for lots more discussion of this issue.

Reply

Answer 2

Oct 2, 2016 7:11 AM in response to z3n0rd0n3z

Hi

The usb port on pc are not powerful enough to charge ipad pro

Use mains or a battery power bank .

Cheers

Brian

Reply

Answer 3

z3n0rd0n3z Author

Level 1

8 points

Oct 2, 2016 7:24 AM in response to Briansyddall

I'm charging on a Mac & my iPad charges on the other 3 ports.

Reply

Answer 4

z3n0rd0n3z Author

Level 1

8 points

Oct 2, 2016 7:28 AM in response to Diana.McCall

Thank you. This made sense. I unplugged everything connected to any of the other USB ports & low & behold it started charging! I was still able to plug everything back in while the iPad was still connected & it held the charge still. However, when I disconnect it then connect it again it gives me the not charging message again. Not a big deal. Glad I don't have to lug both Mac & iPad to the store!

Reply