I have rented a movie to watch in a plane. After trying to download for a few minutes I received a pop up box saying "there seems to be a problem downloadinc your video". No matter what I have done since it continues to show the same response. Any ideas?
iPhone 6s Plus, iOS 10.0.2
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If you still can't restart your downloads, try the steps below:
- Restart your iOS device or computer.
- If you use Wi-Fi for Internet access, use a different Wi-Fi network when you download. If you connect to a home network, restart your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. Refer to your router manufacturer's website for information on how to update its firmware.
- If you're using a Mac or PC, use an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue persists and you're using iTunes for Windows, learn how to resolve issues between iTunes and security software.
This didn't resolve my issue. Previously purchased movies that havenot been downloaded but that are available on my iCloud work just fine. But my rental is not able to download.
I have this same problem & have tried all above steps. 4 movies stuck with an error download error.
I have the same problem with just one movie. What are the steps to credit or buy it again
Rental movie is "unable to download "
