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Q: Turning off Limit Ad Tracking
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Oct 3, 2016 8:07 AMby joe_7399,Hi angelrose0108,
I understand that you are trying to turn off Limit Ad Tracking on your iPhone, but you're unable to do so. I know it's important to have control over the settings on your iPhone, so I'm happy to help.
Since you're unable to turn off this feature, let's be sure you don't have any restrictions enabled that would prevent you from making changes. You can find this under Settings > General > Restrictions. From here you can either disable restrictions entirely or scroll down to Advertising and make sure that it is set to Allow Changes.
You can read more about restrictions here:
Use Restrictions on your iPhone, iPad, and iPod touch - Apple Support
Once you've cleared up any restrictions, this article will help you learn more about the ad tracking settings:
Opt out of interest-based ads in the App Store and Apple News - Apple Support
Thanks for using the Apple Support Communities. Cheers!
