iPad
Q: I cannot restore backup file
I have purchased iphone 7 and I traded my old phone in for credits. (which means that I have reset my old device)
And I got home and trying to set up new iphone 7 with the backup file that I have restored before I got to the store, but I cannot see backup file. I am panicking since there are lots of valuable information on the backup file.
So, I thought that it might happen because the software version of my old iphone was 9.3.1, but the iphone 7 is 10.0.1. I am pretty sure that I have checked the backup process was completed. Please, teach me through how to solve the problem.
iPhone 7 Plus, iOS 10.0.1
Posted on Oct 1, 2016 10:23 PM