llujan
Level 1 (8 points)
Notebooks

Q: My phone was a gift will apple still service it

MY iPhone 5s was a Christmas gift I stilll have the box . I would like to know if apple will service it?

iPhone 5s, iOS 10.0.2, Apple Store maintenance

Posted on Oct 1, 2016 9:42 PM

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llujan

Q: My phone was a gift will apple still service it

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  • by gail from maine,

    gail from maine gail from maine Oct 1, 2016 9:47 PM in response to llujan
    Level 7 (26,354 points)
    iCloud
    Oct 1, 2016 9:47 PM in response to llujan

    You don't need the box. Make a Genius Bar appointment at your nearest Apple Store, and they will take a look at it. There is no charge for this service. Once they have had a chance to evaluate the issue, then they will let you know what your options are.

     

    It is a good idea to back up your device to iTunes or iCloud before taking it in. Also, turn off Find My iPhone if you can prior to taking it in.

     

    Cheers,

     

    GB