ziggtree

Q: apple id/ icloud

PLLEASE HELP PHONE WILL NOT SIGN INTO MY APPLE ID/ICLOUD AND ALL MY APPRENTICESHIP DOCUMENTENTS ARE ON IT IF I CAN NOT GET THEM I HAVE TO DO ANOTHER FOUR YEAR TAFE CORSE TO GET THE SAME CERTIFICATE STATING IM A FULL QUALIFIED PAINTER PLLLLLLEEEEAASSSSEEEEE HEELPPP im about to break down in tears i dont know what to do i bought iphone 6 IMEI ********* MEID ******** ICCID ********* GOLD  and will not let me sign in to my apple id because there is another persons there what do i do i rely on my phone for work plllease can you help me please i am begging you?????

<Personal Information Edited by Host>


iPhone 6, iOS 10, please can u help me

Posted on Oct 2, 2016 9:18 AM

Close

Q: apple id/ icloud

  • All replies
  • Helpful answers

  • by zinacef,

    zinacef zinacef Oct 2, 2016 9:17 AM in response to ziggtree
    Level 5 (5,274 points)
    Applications
    Oct 2, 2016 9:17 AM in response to ziggtree

    It sounds like the used iPhone you purchased has an Activation Lock feature activated.  You will have to return the device to the person you purchased it from to either have them unlock it for you, or to issue you a full refund.