iOS 10 upgrade camera problem

Hey snail_mail,

Thank you for using the Apple Support Communities. I can see from your post that you’re having issues with your camera since upgrading to iOS 10. Having a working camera is part of a great smartphone experience so we'd like to help with this. I've included a link below that has some troubleshooting tips to help get it working normally again.
Get help with the camera on your iPhone, iPad, or iPod touch

Let us know if this helps

Cheers.

This is ridiculous what are apple going to do about the update that shouldnt have been released thats messed up more iphones than i can count.....i have the exact same problem, go to camera (photo) you just get a black screen, if you slide to left once (video) the camera activates occassionally but in video, if this fails go left again (slo-mo) it should activate, sometimes you can slide back right into (photo) and get a blurred locked image and once in a blue moon the (photo) option will decide it wants to come on. Clearly not a problem with the actual camera hardware as it does come on in (video or slo-mo) mode and was also working 100% as it should do before the ios10 update.

I am a photographer and use my iphone on a daily basis to recce shots and frame them up using the iphone camera as i travel around daily before returning with my pro kit. My iphone is a bought handset so not under contract yet apple IOS10update has made my handset inoperable for what i use and essentially require it for.

Do not redirect me to a useless page of info about closinjg the camera app and restarting the iphone as im an intelligent sort with plenty of common sense and did that the first time it happened like 99% of other normal people with the same problem would try

I want this resolving now this has got to be apples greatest disaster to date, ios10 is useless in its current form

Absolutely no use whatsoever closing the app and restarting. People do not need advice that they would have done the first time the camera wasnt working after the ios10update without having to come to apple forums for a sloution that apple will know themselves does not work.

I have this same problem on the new 7 plus that I just received. We have not noticed this issue on my husband's 7. Almost every time I try to take a pic it is grey and blurry. If I change to video then back to photo it usually starts working. Apple please fix this!!!!!

Have you reported this as a bug yet?

no where do you report it mine is the 5s its been awful after the upgrade, camera problem, instagram doesnt work for taking photos, snapseed camera wont launch, it over heats aswell and the touch screen has a mind of its own

I'm having the same issue on my iPhone 6s. It is indeed an iOS 10 bug, and the only way to get the camera started again is to reboot the phone. I wish I hadn't upgraded. Any word on whether this recognized as a bug and if so when it will be fixed. This bug has diminished the quality of my phone. I'm even considering switching to Android.

I have the same issue with my 5C. The camera app would launch instantly from the lock screen. Now when I launch it from the lock screen, the image preview appears then freezes to a blur. The whole point of the camera launch from the lock screen function is so you can snap a photo of something spontaneous. That is all diminished with this awful awful bug. It's a bug like that that still isn't fixed after sevearal updates(this appearing at the launch of iOS10) that gave me considering seriously whether I want to purchase Apple product in the future.

Has me considering*

Same issue and workaround with my iPhone 6+, I am in awe that I cannot take photo with my phone, we are all having the same issue and Apple has not pushed out a fix. Possibly my last iphone...

Hi Chris,

I've been having the same problems with my phone since I updated in September. I've reset it multiple times and cleared it for a full reboot several times. Any update of a fix coming? It's been a very frustrating few months.

Looking forward to your reply.

Thanks,

Tracie

OK I deleted all data and did a total reset and now it is working. But... I have not installed the back-up and if there was an issue with the last update, it could freeze it again. I won't know because I am trading in for a Pixel. Suggest an erase, reset, and install an earlier backup as a possible solution to your problems. I am moving on.

So far update iOS 10.1.1 seems to have fixed this problem on my iPhone 6s. So far.....