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Helpful answers
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Oct 2, 2016 3:01 PM in response to ssmall11by Barolas,Hey ssmall11!
I'm not sure if you intend to unlock a device you own before selling/giving it to another person, or if you've purchased a used phone that is still locked. I'll go through a few different options - hopefully these help!
I am planning on selling/trading/giving the device away, and still have it in my possession
- Tap Settings > iCloud.
- Scroll down and tap Sign Out, then tap Sign Out again.
- Tap Delete from My iPhone and enter your password
- Go back to Settings.
- Tap General > Reset > Erase All Content and Settings.
Check out this article for additional steps and suggestions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
I have already sold/traded/gave away my device but it still has Activation Lock on it
- Sign in to iCloud.com with your Apple ID.
- Go to Settings.
- Locate your phone under My Devices and click on it.
- Click the X to the right of the device name to remotely remove Find My iPhone and Activation Lock.
I'm planning on buying a device but want to see if it is still Activation Locked
Visit this page and enter the IMEI or Serial Number: https://www.icloud.com/activationlock/
I purchased a used device and it is Activation Locked
Get in touch with the previous owner so they can remove the Activation Lock. Additional details and steps can be found here: Turn off Find My iPhone Activation Lock - Apple Support