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Q: phone deactivated but need to erase personal content

I received a replacment phone via Asurion phone insurance. New phone is activated, old phone deactivated, so I can't sign in to delete my personal content. Can anyone help w/ this?

iPhone 5s, iOS 10, Model MC540LL version 6.0.1(10A523)

Posted on Oct 2, 2016 1:32 PM

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