tmonkey0011

Q: ERROR 5002

I am having an issue when i try to down load music on my mac while using apple music." Genius results can’t be updated right now. An unknown error occurred (5002)."

Tried:

Quitting apple music on all devices and only opening apple music  on mac.

signing out and singing in again.

Still no luck. any suggestions?

Mac mini (Late 2014), iOS 10.0.2

Posted on Oct 2, 2016 1:39 PM

Close

Q: ERROR 5002

  • All replies
  • Helpful answers