iTunes
Q: ERROR 5002
I am having an issue when i try to down load music on my mac while using apple music." Genius results can’t be updated right now. An unknown error occurred (5002)."
Tried:
Quitting apple music on all devices and only opening apple music on mac.
signing out and singing in again.
Still no luck. any suggestions?
Mac mini (Late 2014), iOS 10.0.2
Posted on Oct 2, 2016 1:39 PM
by francolaa,Solvedanswer
Hello
maby this can help
Find an iTunes error code - Apple Support
get your number and follow the instructions
Posted on Oct 2, 2016 1:56 PM