cannot connect to App store on iPad air

Question

Level 1

4 points

cannot connect to App store or iTunes on iPad air.

Thanks for your help

iPad Air, iOS 10.0.2

Posted on Oct 2, 2016 1:51 PM

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Answer 1

Level 10

106,407 points

What happened when you try?

Error message?

What does it say?

Are you connected to wi-fi?
Cellular?

Any info about your situation?

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Answer 2

Restart your iPad:

(Hold down home button and on/off switch until you see Apple Logo, then let go)

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