Mark Bradford

Q: iPhoto won't import Photos from iPhone 5c after iOS 10 update

Hi All,

 

After installing iOS 10 on my 5c, iPhoto won't import photos. It says it can't because my iPhone is locked with a passcode. It does this even when the phone is open, and even if I have my passcode turned off. I'm using 10.6.8 on a 2006 Mac Pro Tower.

 

Is anyone else having this problem? Can anyone help? Thanks!

iPhone 5c, iOS 9.3.1

Posted on Oct 2, 2016 2:14 PM

Close

Q: iPhoto won't import Photos from iPhone 5c after iOS 10 update

  • All replies
  • Helpful answers

  • by iDriss_5555,

    iDriss_5555 iDriss_5555 Oct 2, 2016 2:27 PM in response to Mark Bradford
    Level 1 (92 points)
    Mac OS X
    Oct 2, 2016 2:27 PM in response to Mark Bradford

    Hi Mark,

     

    I guess that it's a compatibility issue between Snow Leopard & iOS 10 but, as a Test:

     

    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

     

    Import a few pictures into this new, blank library. Is the Problem repeated there?

  • by Mark Bradford,

    Mark Bradford Mark Bradford Oct 3, 2016 12:02 PM in response to iDriss_5555
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 12:02 PM in response to iDriss_5555

    I'm sorry, I misspoke. I'm running Lion. (10.7.5)

  • by Demo,

    Demo Demo Oct 3, 2016 12:18 PM in response to Mark Bradford
    Level 10 (95,725 points)
    iPad
    Oct 3, 2016 12:18 PM in response to Mark Bradford

    It may still be that your OS is too old. The current syncing requirements are OS X 10.9 and iTunes 12.5. I know that you are not syncing with iTunes, but I'm saying that Lion 10.7.5 may be too old now for this to work reliably.

  • by Mark Bradford,

    Mark Bradford Mark Bradford Oct 3, 2016 12:30 PM in response to Mark Bradford
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 12:30 PM in response to Mark Bradford

    The 5c also asks whether to trust my computer every time I connect it, and iTunes says it can't connect with my phone "because an invalid response was received from the device."

  • by Demo,

    Demo Demo Oct 3, 2016 12:34 PM in response to Mark Bradford
    Level 10 (95,725 points)
    iPad
    Oct 3, 2016 12:34 PM in response to Mark Bradford

    That is proof enough for me that your Mac OS is now incompatible with iOS 10. People with older Mac OS have been reporting the very same thing that you are stating. You have to upgrade the Mac OS or you will not be able to sync with iOS 10 devices.

  • by Mark Bradford,

    Mark Bradford Mark Bradford Oct 3, 2016 12:42 PM in response to Demo
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 12:42 PM in response to Demo

    And I'm just learning this now? After the update? Lion is the latest OS I can run on this computer. Forcing me to buy a new Mac at this time is not cool at all. Apple keeps doing this to me, and I have no way of going back to iOS 9.

     

    I am terminally ill and on a fixed income. Buying a new computer right now is not in the cards. Why doesn't Apple give us more warning about these things? Unbelievable.

  • by Demo,

    Demo Demo Oct 3, 2016 12:40 PM in response to Mark Bradford
    Level 10 (95,725 points)
    iPad
    Oct 3, 2016 12:40 PM in response to Mark Bradford

    I will get an argument from any others on this issue, but agree with you that Apple does a poor job of making users aware of what is needed with regard to OS and iTunes requirements before they upgrade their iOS devices. The information is out there, but it is not listed on any web site where they hype the download.

     

    Nowhere on this website does it say or link to any information about syncing with iTunes.

    Update to iOS 10 - Official Apple Support

  • by Mark Bradford,

    Mark Bradford Mark Bradford Oct 3, 2016 12:47 PM in response to Demo
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 12:47 PM in response to Demo

    I used to shrug about the way Apple forces us to buy new things by making old ones obsolete, but not now. I've been a big Apple proponent for decades, but if there isn't a fix for this soon, I will go public on the large platform I have to speak out against the way Apple disadvantages those in need.