Q: Unable to get past the lock screen
Both me and my wife are unable to get past the lock screen today. This is an iphone 6s and iphone 7 both running iOS 10. Happened simultaneously when we got home in the evening. When we enter the passcode, the screen freezes/hangs. Then about a minute later it looks like the phone is rebooting or UI is rebooting. then back to the lock screen. This is insane. I feel like we're hacked! Is this happening to anyone else?? Both of us have no access to our phones!!
iPhone 7, iOS 10.0.1
Posted on Oct 2, 2016 1:19 PM
Went to the apple store today but I think I was too late. All their geniuses had left for the day and there were just some sales people asking me to try restarting the phone... pff.. I finally managed to get out of this mess myself. The way I did it was to keep using the fingerprint scanner twice a second while the phone was in the hung state and the busy icon was doing its thing. When the UI restarted, it got unlocked. Finally... what a mess.. this is just buggy code from apple as far as I can see... please test the code properly before releasing!!!
Posted on Oct 3, 2016 1:34 PM