thomas165

Q: Lost Apple Pay Refund

i recently returned my iphone 7 plus in the Toronto Eaton Centre - Downtown Toronto and I used my Apple Pay Account on my Mobile as my refund account. I authenticated my iphone with the touchless reader of the apple employee but i did not see the refund amount go to my account.  I used my RBC Debit card to pay for the iPhone 7 plus that i bought so i was hoping it would return my money to my debit account connected to my Apple Pay Account. Was surprise that the amount was never credited to my debit account right away. I complained to the store Manager and was told it would tame 24hrs for the account to be credited which i find weird for it was debit. My experience that debit refund is instantatneous.  Can somebody from Apple shed light to this please? its been three days already and the maanger told that the Apple Finance Team is Investigating? How can that happen?i just hope i get my money back or else i would go to the news network to expose this flaw on apple pay! i need answer asap!

Posted on Oct 2, 2016 4:15 PM

Close

Q: Lost Apple Pay Refund

  • All replies
  • Helpful answers