mandy776

Q: Ipad frozen due to asking for old ID password

Hi - I have just updated my ipad and iphone to IOS 10 and now it keeps asking for the password to my old apple ID.  I have tried changing the apple ID to the old one temporarily so I could login and get past this, however, when I try to change the Apple ID it then sends a verification code to the old email - which doesn't exist.  I am so frustrated with this and have spent the whole weekend trying different solutions to no avail.  I cannot use my ipad at all now as the password request is permanently appearing and I cannot get rid of it.  Please help before I throw it out the window!

iPad Air

Posted on Oct 2, 2016 5:17 PM

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Q: Ipad frozen due to asking for old ID password

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