HT204106: If your Apple ID is locked
Learn about If your Apple ID is locked
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All replies
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Helpful answers
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Oct 4, 2016 5:54 AM in response to Hmgandrileyby becky_s22,Hello Hmgandriley,
Thank you for using Apple Support Communities.
I see that you are trying to reset your disabled Apple ID, but are not receiving the reset email. Take a look at the following article, it gives some suggestions to check for the missing email: If you didn‘t receive your verification or reset email
If none of these suggestions help, you may need to contact Apple Support directly to try other options to get your Apple ID reset.https://getsupport.apple.com
Best regards.
