brian from quispamsis

Q: Since update to 10 my IPAD does not allow access to APP Store, cannot access internet and when it does go through it is slow. Games not working, Google not working, will not allow access to software update. What can I do to solve this poblem?

Update to IOS 10 has caused apps to no longer woek. Cannott access APPS Store or even software update check using General. Inyrenet speed slow.

iPad Pro, iOS 10

Posted on Oct 2, 2016 5:18 PM

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Q: Since update to 10 my IPAD does not allow access to APP Store, cannot access internet and when it does go through it is slow. Game ... more

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  • by irina_w,

    irina_w irina_w Oct 4, 2016 5:44 AM in response to brian from quispamsis
    Community Specialists
    Oct 4, 2016 5:44 AM in response to brian from quispamsis

    Hello brian from quispamsis,

    Thank you for using Apple Support Communities. It's my understanding that since updating to iOS 10 you've been unable to access the App Store, check for updates, and experienced slower internet. I know all of these issues can impact your general use of the iPad. I'm happy to help.

    If you haven't already, I recommend restarting the phone. This can resolve many unexpected behaviors. Use the steps below:

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo

    Restart your iPhone, iPad, or iPod touch

    If the issue persists, try resetting the network settings. This will take your network settings back to default, including Wi-Fi networks and passwords, VPN, and APN settings. Reset network settings in Settings > General > Reset > Reset Network Settings.

    Have a great day!