laur.jh

Q: I went to update my iPad 4th gen to iOS 10 error occurred

i went to update my iPad 4th gen to iOS 10, it started fine then said there was an error and discontinued the download, I have made sure there is enough space, help?

iPad 2, iOS 9.3.1

Posted on Oct 2, 2016 5:38 PM

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Q: I went to update my iPad 4th gen to iOS 10 error occurred

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  • by Diana.McCall,

    Diana.McCall Diana.McCall Oct 3, 2016 4:46 AM in response to laur.jh
    Level 5 (4,249 points)
    Apple TV
    Oct 3, 2016 4:46 AM in response to laur.jh

    Hi. Were you trying to update over WiFi, or connected to a computer with iTunes? If using WiFi, you should be able to delete the partial download in Settings > General > Storage & iCloud Usage > STORAGE  Manage Storage. Then restart by holding Sleep and Home buttons until you see the Apple. Be sure you have enough free storage, say at least 5 GB. Connect to the charger and try again.