tfowler1

Q: Apple TV 4 New out of box constantly refreshes home screen

I purchased a new Apple TV 4 64GB today. It has software 9.0.1 and the home screen constantly refreshes. I try to go into settings and it refreshes back to the home screen. Does anyone have any suggestions as to why it is doing this?

Apple TV (4th generation), iOS 9.0.1

Posted on Oct 2, 2016 6:03 PM

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Q: Apple TV 4 New out of box constantly refreshes home screen

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  • by Rysz,

    Rysz Rysz Oct 2, 2016 7:23 PM in response to tfowler1
    Level 7 (20,988 points)
    iPad
    Oct 2, 2016 7:23 PM in response to tfowler1

    There might be something wrong with your unit, but you should try some basic troubleshooting steps first.

     

    Make sure the software on your TV is up to date. Perform a Restart from Settings or by disconnecting the power cord for about 30 seconds. You can also perform a Reset from Settings.