hahaJF frommelbourne

Q: Map doesn't load

Does anyone know how it get my maps to load?  It just shows a grind and nothing else. It is the one with IOS9. Can anyone help? Thank you.

iPhone 6s Plus, iOS 9.3.4

Posted on Oct 2, 2016 7:03 PM

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Q: Map doesn't load

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  • Helpful answers

  • by chris_g1,

    chris_g1 chris_g1 Oct 4, 2016 7:15 AM in response to hahaJF frommelbourne
    Community Specialists
    Oct 4, 2016 7:15 AM in response to hahaJF frommelbourne

    Hello hahaJF frommelbourne,

    Thank you for using Apple Support Communities. It's my understanding you've been experiencing issues with Maps loading on your iPhone. I get lost almost every time I go out of town. I use Maps to help me find new locations, it's very helpful.  I want to make sure you're able to use Maps successfully. Please review the steps below.

    1. Go to Settings > Privacy > Location Services and make sure that Location Services and Maps is set to While Using.
    2. Make sure that you set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
    3. Restart your device.
    4. Make sure that cellular data or Wi-Fi is on and that you have an active connection.
    5. Try a different location or switch to a different Wi-Fi network. 

    Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspot, and cellular towers to determine your location. Learn more about Location Services on your iOS device.

    Get help with Maps

    Have a wonderful day!

  • by hahaJF frommelbourne,

    hahaJF frommelbourne hahaJF frommelbourne Oct 5, 2016 2:32 AM in response to chris_g1
    Level 1 (4 points)
    Mac OS X
    Oct 5, 2016 2:32 AM in response to chris_g1

    Hi Chris,

     

    Thank you for your reply. I knew this answer and all the steps are ticked but it does not work at all. Thanks all the same.

  • by alex_h1,

    alex_h1 alex_h1 Oct 5, 2016 12:59 PM in response to hahaJF frommelbourne
    Community Specialists
    Oct 5, 2016 12:59 PM in response to hahaJF frommelbourne

    You're most welcome. Thank you for following up. At this point we recommend backing up and updating the iOS software on your iPhone. Use the steps in the link below for assistance:
     Update the iOS software on your iPhone, iPad, or iPod touch