Does anyone have a blue screen

Hi,


When my household updated to IOS 10 they have a blue screen when they push home and power button.

Is anyone else experiencing this issue. Please let me know.


Thank you!

iPad Air, iOS 10.0.2, null

Posted on Oct 2, 2016 8:12 PM

Reply
1 reply

Oct 4, 2016 7:58 AM in response to armandsw

Hi armandsw,

I understand that you see a blue screen on your iOS devices since updating to iOS 10. I know it's important to have a reliably working device, so I'm happy to help.

What devices do you see this issue with? Do you see it every time you press these buttons?

Check out the troubleshooting that we have outlined here:

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support


If you see a solid color screen (black, white, or blue)

  1. Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
  2. Force restart your device while it's plugged in.
  3. If this doesn't work, restore your device.
  4. If you still see the issue after you restore, contact Apple Support.



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Does anyone have a blue screen

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