Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does the iOS 10 Mail app make me re-enter my Outlook password?

Eversince I've updated to iOS 10 every couple of days I have to re enter my password for my hotmail/outlook email accounts. My other gmail and iCloud account however have not done the same.

Any help would be great as this is starting become very tiresome.

Thanks



[Re-Titled by Moderator]


iPhone 6, iOS 10.0.2

Posted on Oct 2, 2016 9:16 PM

Reply
Question marked as Apple recommended

Under Settings, delete the Outlook email account and then, add it again under Exchange, not Outlook.com. This solved my issue and I no more get the pop-up "Enter the password for the Outlook account".


User uploaded file

Posted on Oct 6, 2016 8:19 PM

6 replies

Why does the iOS 10 Mail app make me re-enter my Outlook password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.