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Q: Classic 160 GB iPod won't connect to iTunes

For the past few weeks, my iPod won't connect to my iTunes.  I've tried 4 different cables, update iTunes and Macbook, cleaning USB ports, and resetting SMC.  When I plug my iPod in, it will connect for a minute, but then will eject itself. I really don't want to have to take it to the Apple Store if I don't have to. Thanks in advance.

Posted on Oct 2, 2016 7:46 PM

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Q: Classic 160 GB iPod won't connect to iTunes

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Oct 3, 2016 8:25 PM in response to ejalsfjalskdjfalskdfja
    Level 8 (39,338 points)
    Mac OS X
    Oct 3, 2016 8:25 PM in response to ejalsfjalskdjfalskdfja

    When I plug my iPod in, it will connect for a minute, but then will eject itself.

    That may be normal, if the iPod is not set to Manually manage music and videos and/or Enable disk use.  Less than a minute is about how long it takes for iTunes to mount the iPod, do its initial sync, and then unmount the iPod, if there's nothing to sync. However, the iPod remains accessible in iTunes.  If you updated iTunes from 11.x (or earlier) to 12.x, it looks different.

     

    Look on iTunes window, after connecting iPod.  Near the upper-left corner, look for iPod's device button.  Here's a screenshot of my iTunes window (upper-left corner) with iPod's device button circled in red

    iPod device button general.png

    If you see that button, click it to show iPod's Summary settings screen in iTunes window.